IT Systems Engineer

Job description

Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle—without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support. Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies — all thanks to a dedicated global team driving real impact. With SIMPLE as a partner in their pocket, users feel cared for and empowered to embrace — and stick to — new healthy habits. To learn more, visit simple.life . We are looking for an experienced IT Systems Engineer who will join our Internal IT team. Push the pace of innovation and build a future of a healthier world with us! What we can offer you to work on: Provide technical support for ~300 employees / contractors; Ensure security and reliability of approximately 300 Apple devices and 20–30 Windows / Android devices. Manage team members identity and access, including on / off boardings; Participate in SaaS tools procurement and inventory; Participate in hardware equipment procurement and inventory; Help us build and maintain the knowledge base of Internal IT domain; Address potential and actual security breaches, escalating and / or resolving upon discovery; Develop automated solutions as we grow (on / off boarding, etc); Help us shape the processes and form of internal IT; What we look for: 3+ years experience with MDM for macOS on 300+ devices; 3+ years experience managing Google Workspaces, Slack, Entra ID, Jira, Confluence, Cloudflare Zerotrust or similar services; Understanding of the identity and access management in a SaaS-heavy environments; Network basics: static routing, switching, core protocols, wireless; Experience working with infrastructure as code - Our VPN configuration is defined in Terraform; Experience programming with JavaScript / TypeScript / Python; Comfortable communicating with diverse groups of people across the company; At least 6 hours overlap with the office timezone (Cyprus); Beneficial skills: Deep macOS knowledge: hardening, CLI tools, specific setups (always on VPN and so on); Deep Windows knowledge: internals, enrollment methods, security hardening, strong troubleshooting skills; Experience with EDR solutions; Experience with RBI / VDI solutions; Experience with distributed logging / tracing; Experience with Grafana / Prometheus; Previous experience in dynamic product IT companies; Perks and benefits: Competitive salary package commensurate with experience; Open-minded teams, a welcoming and inclusive company culture, plus the opportunity to make a real difference with a game-changing health tech product; Flexible hours. We focus on your results, not how long you spend at your desk.