Sales Operation Specialist
WITHIN · HQ
Applications are made on WITHIN's own site. We never sit in the middle.
Job description
About the Role: WITHIN is seeking a Sales Operation Specialist to build and scale our revenue enablement function across the full business development lifecycle. This role will sit at the intersection of Sales, Marketing, and Revenue Operations, ensuring our teams are equipped with the processes, content, and insights needed to drive consistent pipeline growth and revenue impact. You will own and optimize how we bring new business to market—from RFP strategy and pitch development to outbound/inbound lead generation support, event activation, and sales material development. This role requires a highly organized operator with strong strategic instincts who can both execute and elevate how we drive revenue. Responsibilities include, but are not limited to: Revenue Strategy & Pipeline Enablement • Partner with Sales, Marketing, and Revenue Operations to drive alignment across pipeline generation and revenue growth initiatives • Support and operationalize outbound and inbound lead generation efforts, including outreach coordination, targeting strategy, and follow-up workflows • Help define and improve processes that increase conversion across the business development funnel • Track, analyze, and report on pipeline performance and enablement impact, identifying opportunities for optimization RFP, Pitch & Sales Enablement Leadership • Own and quarterback the end-to-end RFP and audit process, ensuring high-quality, strategic, and timely deliverables • Lead cross-functional collaboration to develop pitch narratives, presentations, and responses that differentiate WITHIN in market • Provide strategic input to senior sales leadership on positioning, packaging, and go-to-market approaches • Continuously refine RFP and pitch materials based on performance, learnings, and evolving capabilities Event & Pre-Sales Activation • Own pre-event revenue activation strategies for key conferences and industry moments • Develop and execute outreach plans to drive meeting volume and qualified pipeline ahead of events • Coordinate cross-functional efforts to ensure sales teams are equipped with the right messaging, materials, and targets • Drive post-event follow-up processes to maximize conversion of event-driven opportunities Marketing & Content Enablement • Partner closely with Marketing to develop and deploy revenue-driving assets, including case studies, thought leadership, and campaign support materials • Own the development, organization, and evolution of all sales materials (decks, case studies, one-pagers, FAQs, etc.) &