Sr. Platform Admin

Job description

Conceptual Proactive Problem-Solver Strategic Technologically Savvy Visual Thinker <meta data-json="{"ModuleType":13,"ApplyButtonText":"Apply","JobDetailsAlign":0,"JobDetailsDate":0,"JobDetailsJobTypeId":1,"JobDetailsSelectedDate":"2026-11-06T16:32:35.001Z","JobDetailsJobDateFormat":0,"JobDetailsJobLabelId":"Job ID","JobDetailsJobDatePosting":"Date posted","JobDetailsDescriptionFormat":0,"ShowApplyLater":false,"ShowApplyMobile":true,"ShowApplyLaterMobile":false,"ShowApplyLaterWeb":false,"ApplyLaterText":"Apply Later","ApplyLaterAlign":0,"ApplyLaterSubject":"[[JOB_TITLE]] at [[COMPANY_NAME]]","PublishedCandidateCardPageId":null,"ReferrerPageId":null,"ReferrerPageButtonText":"","ShowSavedJobsIcon":false,"IconLabel":"Save for Later","OverrideCandidateCard":false,"ModulePageType":2,"ModulePageName":"AJD - Design 1","DisplayJobDateFormat":"MM/dd/yyyy","JobDetailsSelectedId":"JR0153603","ApplyUrl":"https://mckesson.wd3.myworkdayjobs.com/External_Careers/job/Cork/Sr-Platform-Admin_JR0153603/apply","JobDescription":"\u003Cp style=\u0022text-align:left\u0022\u003EMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve \u2013 we care.\u003C/p\u003E\u003Cp style=\u0022text-align:inherit\u0022\u003E\u003C/p\u003E\u003Cp style=\u0022text-align:left\u0022\u003EWhat you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow\u2019s health today, we want to hear from you.\u003C/p\u003E\u003Cp style=\u0022text-align:inherit\u0022\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u003Cb\u003EWhat You\u2019ll Do\u003C/b\u003E\u003C/span\u003E\u003C/p\u003E\u003Cbr /\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Administer the ServiceNow platform, including users, groups, roles, ACLs, and access controls.\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Configure and optimize forms, lists, workflows, business rules, and the service catalog to support scalable operations.\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Develop and maintain ServiceNow scripts and automation using GlideRecord, Business Rules, and Script Includes.\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Lead upgrade and patch planning, testing, validation, and release readiness across instances.\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Own CMDB administration, data quality, and service catalog design to improve service visibility and request fulfillment.\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Troubleshoot complex platform issues, analyze patterns, and drive long-term remediation and automation opportunities.\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Maintain clear configuration, compliance, and audit-ready documentation.\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Collaborate cross-functionally to support change readiness, platform resilience, and continuous improvement.\u003C/span\u003E\u003C/p\u003E\u003Cbr /\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u003Cb\u003EBasic Requirements\u003C/b\u003E\u003C/span\u003E\u003C/p\u003E\u003Cbr /\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 7\u002B years of experience in ServiceNow administration, platform engineering, or enterprise application administration.\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Hands-on experience with ServiceNow core administration, including users, roles, groups, and ACLs.\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Experience configuring ServiceNow forms, lists, workflows, and service catalog items.\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Strong scripting experience in ServiceNow, including GlideRecord, Business Rules, and Script Includes.\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Experience supporting platform upgrades, patching, test planning, and release validation.\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Experience administering CMDB and improving configuration data quality.\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Strong troubleshooting, documentation, and cross-functional communication skills.\u003C/span\u003E\u003C/p\u003E\u003Cbr /\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u003Cb\u003EPreferred Skills/Experience\u003C/b\u003E\u003C/span\u003E\u003C/p\u003E\u003Cbr /\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Bachelor\u2019s degree in Computer Science, Information Technology, Information Systems, or equivalent practical experience.\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Experience in regulated, compliance-driven enterprise environments.\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Familiarity with ITSM, ITOM, service mapping, asset management, or related ServiceNow modules.(Suggestion based on the ServiceNow-focused rewrite; not explicitly stated in the source.)\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Experience partnering with security, architecture, and operations teams on access, governance, and platform standards.\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Demonstrated learning agility, collaboration, and strategic problem-solving in platform operations.\u003C/span\u003E\u003C/p\u003E\u003Cbr /\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u003Cb\u003ETravel / In-Office / Physical Requirements\u003C/b\u003E\u003C/span\u003E\u003C/p\u003E\u003Cbr /\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Work model (hybrid, or onsite) based on team and business needs.\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Occasional travel may be required.\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u00B7 Ability to work at a computer for extended periods.\u003C/span\u003E\u003C/p\u003E\u0