Credit Controller Representative III

Job description

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: Join our Credit & Collections team at Thermo Fisher Scientific and contribute to supporting business growth while managing financial risk. As a Senior Credit & Collections Representative, you'll handle an allocated portfolio of customers, managing end-to-end credit management tasks including evaluating credit limits, reviewing orders on hold, and ensuring timely debt collection. You'll work collaboratively across departments to optimize cash flow while maintaining strong customer relationships. This role offers opportunities to participate in process improvement initiatives, mentor team members, and drive operational excellence. REQUIREMENTS: • 2 years of experience in B2B accounts receivable, credit management or collections • Preferred Fields of Study: Finance, Accounting, Business Administration or related field • Professional certifications in credit management an advantage • English proficiency required; additional European language capabilities valued • Strong proficiency in ERP systems (SAP, Oracle, JD Edwards) and Microsoft Office Suite • Excellent communication and negotiation skills for engaging with internal/external stakeholders • Proven ability to analyze financial data and assess credit risks • Experience with collection software and customer portal systems (Cforia, Ariba, Tungsten) • Strong attention to detail and analytical problem-solving abilities • Ability to work independently and prioritize high-volume workload • Knowledge of Sarbanes-Oxley requirements and credit control procedures • Demonstrated proficiency in managing customer disputes and complex account reconciliations • Strong organizational and time management skills • Ability to maintain accurate records and provide detailed reporting • Experience mentoring team members preferred • Ability to manage multiple priorities and deadlines effectively