Technical Architect (DPO)

Job description

Role Overview The PEGA Architect will design, develop, integrate, and maintain enterprise applications on the PEGA platform. The role combines hands-on implementation with technical guidance, collaboration with business and delivery teams, and ownership of application quality throughout the development and release lifecycle. Key Responsibilities Key Responsibilities Application Design and Development: Lead the design and delivery of scalable PEGA applications using case management, workflow, decisioning, and reusable components aligned with business requirements. Integration and Technical Implementation: Define integration architecture and guide implementation using REST/SOAP services, connectors, data pages, and enterprise systems while ensuring security and reliability. System Maintenance and Optimization: Oversee production support, performance tuning, defect resolution, and application upgrades to improve stability, scalability, and compliance with PEGA best practices. Collaboration and Mentorship: Partner with business stakeholders, architects, QA, and delivery teams while mentoring PEGA developers through design reviews, code reviews, and technical guidance. Project Planning and Documentation: Support estimation, sprint and release planning, risk management, and preparation of solution designs, technical specifications, deployment plans, and governance documentation. Certifications: Certified System Architect (CSA), Senior System Architect (CSSA) Skill Requirements Must have skills: • Strong hands-on experience developing PEGA applications, including case types, stages, processes, flows, assignments, routing, service-level agreements, and correspondence. • Proficiency in PEGA rule development, including activities, data transforms, decision tables, decision trees, validations, declarative rules, and reusable application components. • Experience with application layering, class structures, inheritance, rulesets, rule resolution, and development guardrails. • Ability to implement data models, data pages, data types, report definitions, and database mappings, with working knowledge of SQL. • Experience building and troubleshooting REST/SOAP integrations, connectors, services, authentication, error handling, and external system interfaces. • Experience developing user interfaces using the UI architecture adopted by the project, with attention to usability, accessibility, and consistency. • Proficiency in troubleshooting and performance analysis using tools such as Tracer, Clipboard, and Performance Analyzer (PAL). • Experience implementing access controls, roles, privileges, and secure handling of application data. • Ability to create unit tests, support integration testing and user acceptance testing, resolve defects, and contribute to deployment and release activities. • Strong analytical, communication, documentation, and collaboration skills, with experience working in Agile delivery teams. Other Requirements Preferred Skills • Exposure to PEGA Constellation, Customer Service, or other PEGA application frameworks relevant to the project. • Experience with background processing, queue processors, job schedulers, and asynchronous integrations. • Familiarity with CI/CD practices, deployment automation, version management, and environment configuration. • Experience supporting application upgrades, production incident resolution, and root-cause analysis. Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. 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