Senior Business Specialist

Job description

The Lead Business Analyst is the senior analysis and portfolio governance partner to the MOM Product Manager. The role manages business analysis across Manufacturing Execution, Automation, Machine and Data Connectivity, and Manufacturing Intelligence, ensuring strategy is converted into a coherent roadmap, governed demand, clear solution scope, and measurable outcomes. Unlike a delivery-focused Business Analyst, this role works across initiatives and sites. It sets analysis standards, challenges business value, manages cross-solution dependencies, guides Business Analysts, and creates decision material for product governance and leadership forums. It supports product management but does not replace product accountability or formal people management unless assigned. Key Responsibilities Product Management Partnership · Support product vision, portfolio goals, roadmap development, release themes, and outcome definition with the MOM Product Manager. · Lead structured discovery to clarify problems, users, process impact, data needs, constraints, value, and solution options before commitment. · Prepare prioritization evidence using value, strategic alignment, urgency, dependency, risk, cost, capacity, and readiness. · Maintain portfolio views of demand, decisions, scope, assumptions, risks, dependencies, milestones, and expected benefits. · Prepare concise content for portfolio reviews, SteerCo, investment decisions, and stakeholder alignment. Portfolio Governance & Operating Model · Design and run analysis governance from demand intake through discovery, delivery readiness, release, adoption, and value review. · Define quality gates for business cases, process design, requirements, data, integration, architecture, security, testing, and operational readiness. · Establish reusable templates, methods, definitions, traceability, and decision records across the portfolio. · Coordinate standard and exception paths to prevent avoidable complexity or technical debt. · Lead portfolio impact analysis and dependency management across systems, sites, vendors, and initiatives. MOM Portfolio Leadership · Provide senior analysis leadership across MES, machine automation, connectivity, manufacturing intelligence, and operational data integration. · Guide end-to-end process and information design across MES, ERP, machines, SCADA, data platforms, analytics, maintenance, and quality. · Ensure connectivity requirements address hardware, protocols, architecture, cybersecurity, data ownership, support, and monitoring. · Shape manufacturing intelligence use cases around actionable decisions and measurable outcomes, not dashboards alone. · Promote scalable templates, shared data definitions, and cross-site reuse while documenting justified local needs. BA Practice Leadership · Plan analysis coverage and recommend BA focus based on priorities, complexity, domain skill, and capacity. · Coach BAs in discovery, process analysis, requirements, facilitation, data and integration analysis, testing, and communication. · Review critical BA deliverables and provide quality assurance before approval. · Build shared knowledge, lessons learned, capability plans, and communities of practice. · Step into complex initiatives to resolve ambiguity, conflicting requirements, or alignment issues. Stakeholder & Vendor Leadership · Facilitate senior workshops across Manufacturing, Engineering, Quality, Maintenance, Supply Chain, IT/OT, Data, Architecture, Cybersecurity, Finance, and vendors. · Challenge requested solutions constructively and reframe demand around business problems, outcomes, and standards. · Clarify ownership, decision rights, responsibilities, and escalation paths. · Support supplier evaluation, scope review, statement of work input, deliverable acceptance, and dependency control. · Communicate complex topics in clear business language across sites and leadership levels. Skill Requirements Required Capabilities Capability area Senior-level expectation Product Management Discovery, vision and outcome framing, roadmap shaping, prioritization, lifecycle thinking, release planning, and value realization. Portfolio Governance Demand intake, business case quality, decision gates, standards, exceptions, dependencies, risks, benefits, and executive reporting. Senior Business Analysis Complex facilitation, operating model and process design, capability mapping, requirements strategy, traceability, options, and change impact. MOM & MES Strong understanding of manufacturing operations and MES across production execution, quality, traceability, material flow, maintenance, and performance. Automation & IT/OT Working knowledge of industrial automation, PLC, SCADA, HMI, robotics, sensors, machines, OT environments, and enterprise technology. Connectivity & Integration Govern system and data flows, APIs, events, industrial protocols, gateways, master data, transactional data, and machine data. Manufacturing Intelligence Shape performance, quality, maintenance, alerting, predictive, AI, and digital twin use cases around decisions and measurable value. Data Leadership Data definitions, ownership, quality, lineage, modeling, analytics requirements, SQL, and BI validation. Leadership & Coaching Influence without authority, coach and assure BA work, resolve ambiguity, manage conflict, and build a consistent practice. Executive Communication Create clear recommendations, options, trade-offs, roadmaps, portfolio views, and decision papers. Experience & Qualifications · Bachelor's or master's degree in Engineering, Manufacturing, Information Technology, Computer Science, Data, Supply Chain, Business, or a related field. · Typically 8+ years of relevant experience, including senior or lead responsibility in business analysis, product management support, manufacturing systems, smart factory, or digital transformation. · Demonstrated experience coordinating complex initiatives across multiple functions, systems, vendors, or manufacturing sites. · Practical experience with MES, industrial automation, machine connectivity, data platforms, analytics, or enterprise integration. · Experience creating governance, roadmaps, business cases, prioritization material, and executive decision support. · Experience coaching BAs or leading analysis work across a portfolio or program. · Professional English communication and the ability to influence senior business and technical stakeholders. Other Requirements Thai speaking mandatory Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. 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