Process Associate

Job description

1. Provides support for searching for records, indexing, and application decommissioning forms 2. Review, assess, and analyze records and Improve document management and storage systems. 3. Specialization in complex records analyses. 4. Stores records consistent with standard records management principles and in compliance with company policy 5. Offers a service to perform the digitization and destruction of physical records 6. For Records Management ensure Confidentiality, integrity and availability of IT services. Compliance with Information Protection requirements. 7. Lifecycle Management of records in support of information retention policy. 8. All confidential information is restricted from others that are not working in the information centers for Access Management. 9. Manage the lifecycle of all service and/or work requests for offsite and onsite Records Services. 10. Identify classified documents so appropriate security of files can be implemented. 11. Maintain updated list of those authorized to receive classified files and notify Information; Management of any changes. 12. Implement digitization strategy to stop accepting physical records according to policies. 1. Professional with experience in Records Management/content management. 2. Experience with Excel and Outlook and Microsoft suite of standard programs. 3. Minimum 1 years’ experience in a Records Management. Mon - Fri: 8.30 AM - 5.00 PM (PST) Key Responsibilities 1. Advanced problem-solving ability to drive great customer service and strong team relationships 2. Ability to analyze and visualize large data sets 3. Work well independently, ability to manage one's time, as well as strong cross and group collaboration and interpersonal skills; Work in a team environment leveraging others’ ideas, contributing to others’ success 4. Willingness to embrace change; desire to learn and always improve 5. English language skills including strong verbal and written communication skills required for all levels of stakeholders. Strong understanding of the North American and European cultures, slang, brands, and current events. 6. Must be well-organized with strong attention to detail; Strong documentation skills to be utilized for case management, knowledge capture, bug management and training Storytelling, influencing for impact skills, attention to detail and commitment to quality 7. Motivation and passion for the success of the customer; customer obsession. Skill Requirements Other Requirements Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. Consent to all Functional Cookies Functional Cookies Provider Description Enabled Vimeo Vimeo is a video hosting, sharing, and services platform focused on the delivery of video. Opting out of Vimeo cookies will disable your ability to watch or interact with Vimeo videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider Vimeo YouTube YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider YouTube Advertising Cookies These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies. Consent to all Advertising Cookies Advertising Cookies Provider Description Enabled Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions Consent to cookies from provider GoogleAnalytics Google Tag Manager Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions Consent to cookies from provider GoogleTagManager LinkedIn LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions Consent to cookies from provider LinkedIn