Technical Lead

Job description

Service model: Lean operational support for the existing Synergize platform Objective : Keep Synergize operational and refresh procurement spend data accurately each month. The engagement covers essential business-as-usual support only; projects, major enhancements and new integrations require separate approval and commercial agreement. Key Responsibilities Core Scope :Monthly refresh: receive approved source files, run existing processing routines, load data, reconcile totals and confirm dashboard availability. Data quality: investigate material exceptions, duplicates, missing records and unexplained variances. Classification and mappings: maintain approved category, supplier, parent-supplier, ISA and GFA mappings; process agreed corrections. Operational support: resolve routine platform, data, dashboard and access issues within the supplier’s authorized scope. Technical maintenance: maintain existing Python, SQL, Oracle tables and approved configurations required for monthly operations. Reporting: provide one concise monthly status report covering refresh completion, reconciliation, key issues and actions. 3. Deliverables 1. Completed monthly data refresh for agreed business units and source files. 2. Reconciliation summary showing source total, loaded total, variance and resolution status. 3. Updated approved classification, supplier, ISA and GFA mappings. 4. Issue log for material open incidents and dependencies. 5. Monthly service summary and handover of current scripts and essential operating documentation at contract end. 6. Adhoc analytics reports based on dashboard Skill Requirements Priority Example Response Target P1 Platform unavailable or monthly refresh blocked 1 business hours Workaround or recovery plan within 4 business hours P2 Material data or dashboard issue 4 business hours 1 business day P3 Routine issue or request 1 business day 3 business days or agreed date Other Requirements Responsibilities and Dependencies Service provider: provide suitably skilled support, execute the agreed monthly process, protect MTN data, maintain essential records, escalate blockers and ensure backup coverage. MTN: provide timely access, approved source data, business rules, owners, approvals and decisions on exceptions. Supplier timelines will be adjusted for documented MTN or third-party dependencies. 6. Required Supplier Capability Demonstrated hands-on capability in spend analytics operations, procurement data, Python, advanced SQL, Oracle Database, data reconciliation, classification and user support. Oracle Fusion and Oracle Analytics Cloud experience is preferred. MTN will evaluate the proposed delivery approach, relevant experience, team continuity and commercial value. 7. Out of Scope • New platforms, major customisation or redevelopment • New or materially changed integrations. • New dashboards, analytics products, AI/automation initiatives or improvement projects. • Source-system changes, hardware, licences or third-party charges. • Large-scale data remediation, historical reloads or activities outside the agreed monthly cycle. • Training programmes, extensive documentation or audit work beyond existing operational evidence. Commercial control: Any out-of-scope request must be supported by a written estimate and MTN approval before work begins. No minimum enhancement volume or dedicated project team is implied by this scope. Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. Consent to all Functional Cookies Functional Cookies Provider Description Enabled Vimeo Vimeo is a video hosting, sharing, and services platform focused on the delivery of video. Opting out of Vimeo cookies will disable your ability to watch or interact with Vimeo videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider Vimeo YouTube YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider YouTube Advertising Cookies These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies. Consent to all Advertising Cookies Advertising Cookies Provider Description Enabled Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions Consent to cookies from provider GoogleAnalytics Google Tag Manager Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions Consent to cookies from provider GoogleTagManager LinkedIn LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions Consent to cookies from provider LinkedIn