Solutions Designer

Job description

The application window is expected to close on: 12/05/2026SOLUTIONS DESIGNER MEET THE TEAM Cisco’s vision is to change the way the world works, lives, plays, and learns. We helped build the Internet as it is known today. In the Agentic AI era, our vision is more relevant than ever. Cisco is building the critical infrastructure that powers the intelligent, secure, and high-performance networks required for AI-driven transformation. This includes connecting people, processes, data, and things through networks that form an essential foundation for an AI-powered future. You will join a team of Cisco pre-sales Solutions Designers supporting the Ontario public sector, including government, utilities, education and healthcare. Our technically skilled and solutions-focused team members build trusted relationships, understand customer needs, and deliver innovative and effective outcomes. Your ideas can have meaningful, real-world impact. You will work with a collaborative group of forward-thinking technical professionals who turn complex challenges into practical solutions for Canadian Federal customers. YOUR IMPACT Cisco is seeking a Solutions Designer based in the Toronto area to work with public sector customers in the city and around the province of Ontario. As a Solutions Designer, you will combine technical expertise, consultative engagement, and business acumen to help customers address complex operational and technology challenges. Working closely with Account Executives, specialists, partners, and customers, you will shape secure and scalable solutions and develop technology roadmaps that support customer mission, business, and operational outcomes. RESPONSIBILITIES Strategic Consultative Partnership: Act as a trusted technical advisor to Canadian public sector customers, applying architecture, delivery, and implementation expertise to align solutions with their mission, business, and operational objectives. Technical Sales Leadership: Partner with Account Executives and cross-functional teams throughout the pre-sales cycle. Serve as the technical lead for discovery, solution design, customer presentations, proposal development, demonstrations, and high-impact proof-of-concept activities. Discovery and Solution Alignment: Lead comprehensive discovery sessions to uncover mission-critical challenges, technical requirements, constraints, and desired outcomes. Translate these insights into architectures that address applicable regulatory, security, and operational requirements in Canadian Federal environments. Strategic Roadmap Development: Collaborate across Cisco, customer, and partner teams to develop, document, and present clear technology roadmaps that guide customers from their current environments toward their desired future state. Technology Leadership and Advocacy: Maintain current knowledge of Cisco technologies, industry trends, and emerging capabilities—including AI infrastructure—and communicate their relevance and business value to technical teams, business stakeholders, and executive leaders. Complex Problem-Solving: Draw on Cisco’s broad portfolio and partner ecosystem to architect secure, resilient, scalable, and operationally practical solutions for complex customer environments. Customer Influence and Business Value: Translate complex technical considerations into clear recommendations, architectural trade-offs, and business value. Help stakeholders make informed technology decisions and build confidence in the proposed approach. MINIMUM QUALIFICATIONS Minimum of 5+ years of professional experience in systems architecture, solution design, systems Designering, technical consulting, delivery, or implementation within enterprise environments. Completion of at least 3 large-scale, end-to-end solution architectures, implementations, or delivery leadership projects within enterprise, critical infrastructure, public sector, or regulated environments. Documented technical competency in at least two of the following domains: networking, security, data centre, collaboration, or observability, evidenced by past project work or technical portfolios. Experience delivering a minimum of 5 technical presentations or architecture reviews to audiences including technical teams, business stakeholders, and executive leadership. Experience producing written technical documentation, including customer requirements analyses, solution architecture diagrams, and actionable implementation roadmaps. A bachelor’s degree in a relevant discipline, or a minimum of 14 years of combined education, formal certifications, technical training, and practical work experience. Current residency in the Toronto area, and availability to fulfill hybrid office, customer-site, and travel requirements. PREFERRED QUALIFICATIONS Minimum of 5+ years of professional experience providing technical services, solution architecture, or sales engineering for Canadian Public Sector accounts, including Federal, Provincial, Municipal, Utilities, Higher Education, or Healthcare organizations. Possession of at least one active industry-recognized certification, such as Cisco Certified Internetwork Expert (CCIE), Cisco Certified Network Professional (CCNP), or Certified Information Systems Security Professional (CISSP). Minimum of 3 years of hands-on configuration or architecture experience utilizing Cisco enterprise networking, security, or data centre portfolios, or equivalent enterprise-grade vendor technologies. Completion of at least 1 project involving the design or implementation of AI infrastructure, AI workloads, or solutions across secure on-premises, hybrid, or cloud-connected environments. Minimum of 2 years of direct pre-sales or technical advocacy experience resulting in approved technical architectures or technology adoption strategies. Experience authoring at least 2 formal technology roadmaps or strategic architectural decision documents submitted to senior organizational stakeholders. Verified bilingual proficiency in English and French (reading, writing, and speaking). RENCONTREZ L’ÉQUIPE La vision de Cisco est de changer la façon dont le monde travaille, vit, se divertit et apprend. Nous avons contribué à créer l’Internet tel que nous le connaissons aujourd’hui. À l’ère de l’IA agentique, notre vision est plus pertinente que jamais. Cisco construit l’infrastructure essentielle qui alimente les réseaux intelligents, sécurisés et à haute performance nécessaires à la transformation axée sur l’intelligence artificielle. Cela implique notamment de relier les personnes, les processus, les données et les objets au moyen de réseaux qui constituent un fondement essentiel pour un avenir propulsé par l’intelligence artificielle. Vous rejoindrez une équipe de concepteurs de solutions avant-vente de Cisco qui soutiennent le secteur public de l’Ontario, y compris le gouvernement, les services publics, l’éducation et le secteur de la santé. Les membres de notre équipe, dotés de solides compétences techniques et axés sur les solutions, tissent des relations de confiance, comprennent les besoins des clients et obtiennent des résultats novateurs et efficaces. Vos idées peuvent avoir des retombées concrètes et importantes. Vous travaillerez au sein d’une équipe collaborative de professionnels techniques avant-gardistes qui transforment des défis complexes en solutions pratiques pour les clients fédéraux canadiens. VOTRE IMPACT Cisco est à la recherche d’un concepteur de solutions basé dans la région de Toronto pour travailler avec des clients du secteur public dans la ville et dans la province de l’Ontario. En tant que concepteur de solutions, vous allierez expertise technique, approche consultative et sens des affaires pour aider les clients à relever des défis opérationnels et technologiques complexes. En travaillant en étroite collaboration avec les responsables de comptes, les spécialistes, les partenaires et les clients, vous concevrez des solutions sécurisées et évolutives et