Senior Technical Project Manager

Job description

Application Modernization Platform (“AMP”) is a MongoDB offering that modernises our customer’s legacy relational applications to a modern architecture underpinned by MongoDB using a combination of software, processes, and engineers. In this offering, the people and software are inextricably linked and cannot be separated. The delivery happens in an accelerated timeframe wherein the team takes advantage of GenAI and algorithmic tooling to expedite the turnaround time for application delivery. AMP team generally works with enterprise-grade customers, in all verticals on a variety of exciting use cases. This role solves technically sophisticated problems, gains incredible cross-stack experience, works with top-notch people in the business, addresses multiple customer-facing opportunities. The role also becomes the forefront of groundbreaking R&D that enables further acceleration for enterprises working across a variety of technologies. AMP exists to expedite time to value for customers who are looking forward to changing, modernising and updating their tech stack while keeping MongoDB the cornerstone of their system architecture. As the Senior Technical Project Manager, you will work in conjunction with the team’s Technical Lead to lead a small Agile team responsible for migrating a customer’s legacy Java application to a modern cloud-based architecture running on MongoDB. The team will use the latest genAI tools and approaches to accelerate the migration process. You will also be responsible for liaising with customers and internal stakeholders, managing concerns and potential resolutions, and guiding the team towards success. The Agile team will be required to be innovative in deriving solutions to unseen challenges, and you will foster a culture of innovation and collaboration within the team. We are looking to speak to candidates who are based in Germany for our hybrid working model. Position Expectations • Agile mindset with an understanding of SCRUM/Kanban processes • Able to support a project team consisting of onsite, co-located and remote team members • Be able to proactively identify and remove impediments • Manage project risks and issues • Define and refine project team’s “Way of Working” • Streamline communications between the project team and project stakeholders • Able to manage expectations of project stakeholders, where the majority are leaders within the organization • Operate in a small, dynamic, fast-growing team, able to be self-sufficient with an ability to have a can-do attitude and make oneself accountable • Act as a liaison between the customer, project team and the rest of MongoDB (sales, customer success, support, product and engineering) throughout an engagement • Create plans and priorities for both project delivery and customer resources. Guide customer as well as project team members to a successful business outcome by managing the client relationship and setting and managing customer expectations during implementations • Establish and lead recurring project status or governance meetings, including preparation of materials and working with customer project manager and key internal and external stakeholders to review key project information and maintain visibility and accountability • Periodically report, in a concise and actionable manner, project status both internally as well as to the customer and document project progress as per established best practices (meeting minutes, project plan updates, weekly status reports) • Manage escalations or critical situation • Assist with scoping of solution and project scope definition • Adopt a consultative and prescriptive approach that inspires trust and confidence • Be intrigued by the possibilities of genAI to assist in accelerating the delivery of projects Requirements • 10+ years of project management experience with enterprise-scale software solutions, large-scale software engineering or consulting services delivery experience preferred • Excellent customer interaction and presentation skills (ability to present to different audiences and bring the message across in a concise, professional manner) • Demonstrated belief in the power of stakeholder management and communications; track record of affecting change through stakeholder engagement • Services delivery experience with development or operation teams is a plus • Ability t