Shift Lead (Support & Operations)

Job description

Third-Party Vendor Coordination Lead Looking for a Third-Party Vendor Coordination Lead to manage coordination between external vendors and internal project teams. The role will track vendor deliverables, schedules, dependencies, risks, issues, and escalations while ensuring effective communication and timely completion of project activities. Strong vendor management, stakeholder communication, governance, and project coordination skills are required. Key Responsibilities Act as the primary coordination point between the project team and third-party vendors. Coordinate vendor onboarding, deliverables, dependencies, schedules, and project activities. Track vendor commitments, milestones, risks, issues, and action items. Facilitate communication between vendors, technical teams, project management, and business stakeholders. Coordinate vendor access, environment readiness, documentation, testing, and deployment dependencies. Monitor contractual/SLA-related deliverables and escalate delays or blockers. Conduct regular vendor status reviews and maintain governance/status reporting. Support multiple vendors during modernization, migration, remediation, and implementation activities. Required Skills Strong vendor and stakeholder management. Project coordination and delivery management. Excellent verbal and written communication. Risk, issue, dependency, and escalation management. Experience working with technical/application teams and third-party service providers. Familiarity with Agile/project-management practices and tools such as Jira, ServiceNow, Excel, and PowerPoint . Ability to coordinate multiple parallel workstreams and drive activities to closure. Key Responsibilities Third-Party Vendor Coordination Lead Looking for a Third-Party Vendor Coordination Lead to manage coordination between external vendors and internal project teams. The role will track vendor deliverables, schedules, dependencies, risks, issues, and escalations while ensuring effective communication and timely completion of project activities. Strong vendor management, stakeholder communication, governance, and project coordination skills are required. Key Responsibilities Act as the primary coordination point between the project team and third-party vendors. Coordinate vendor onboarding, deliverables, dependencies, schedules, and project activities. Track vendor commitments, milestones, risks, issues, and action items. Facilitate communication between vendors, technical teams, project management, and business stakeholders. Coordinate vendor access, environment readiness, documentation, testing, and deployment dependencies. Monitor contractual/SLA-related deliverables and escalate delays or blockers. Conduct regular vendor status reviews and maintain governance/status reporting. Support multiple vendors during modernization, migration, remediation, and implementation activities. Required Skills Strong vendor and stakeholder management. Project coordination and delivery management. Excellent verbal and written communication. Risk, issue, dependency, and escalation management. Experience working with technical/application teams and third-party service providers. Familiarity with Agile/project-management practices and tools such as Jira, ServiceNow, Excel, and PowerPoint . Ability to coordinate multiple parallel workstreams and drive activities to closure. Skill Requirements Third-Party Vendor Coordination Lead Looking for a Third-Party Vendor Coordination Lead to manage coordination between external vendors and internal project teams. The role will track vendor deliverables, schedules, dependencies, risks, issues, and escalations while ensuring effective communication and timely completion of project activities. Strong vendor management, stakeholder communication, governance, and project coordination skills are required. Key Responsibilities Act as the primary coordination point between the project team and third-party vendors. Coordinate vendor onboarding, deliverables, dependencies, schedules, and project activities. Track vendor commitments, milestones, risks, issues, and action items. Facilitate communication between vendors, technical teams, project management, and business stakeholders. Coordinate vendor access, environment readiness, documentation, testing, and deployment dependencies. Monitor contractual/SLA-related deliverables and escalate delays or blockers. Conduct regular vendor status reviews and maintain governance/status reporting. Support multiple vendors during modernization, migration, remediation, and implementation activities. Required Skills Strong vendor and stakeholder management. Project coordination and delivery management. Excellent verbal and written communication. Risk, issue, dependency, and escalation management. Experience working with technical/application teams and third-party service providers. Familiarity with Agile/project-management practices and tools such as Jira, ServiceNow, Excel, and PowerPoint . Ability to coordinate multiple parallel workstreams and drive activities to closure. Other Requirements Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. 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