Sr Group Operations Manager

Job description

Job Summary : The Mainframe Strategic System Architect owns the multi-year technology direction of the customer\'s mainframe environment. The role is the focal point for the customer on organization-level initiatives such as modernization, optimization and software rationalization, and presents initiatives to customer IT leadership for review and acceptance. Job Responsibilities : Strategy and roadmap • Build the multi-year roadmap of software and hardware upgrades, covering IBM and ISV software, and inform leadership for approval. • Review and approve the latest solutions for the mainframe environment. • Present initiatives to customer IT leadership for review and acceptance to proceed. • Provide an annual technology briefing to customer leadership on initiatives and the multi-year technology roadmap from the mainframe infrastructure perspective (CPC, storage, OS and other software). Capacity, performance and forecasting • Own mainframe capacity planning. • Review capacity usage (MIPS/MSU Growth) periodically and recommend additions or reductions in CPU (GP/zIIP) capacity. • Review storage usage (DASD & Tape utilization) & workload growth (SMF/RMF) and forecast on expected storage runway available and capacity requirements. • Own environment forecasting. • Perform hardware sizing based on capacity requirements and usage trends. Hardware and software lifecycle • Plan hardware refresh one year in advance & perform pre-requisite checks for any upgrade activity and prepare a plan to close the gaps before the actual product upgrade. • Prepare the storage microcode and firmware upgrade plan with the distributed storage team. • Assess the need for HIPERs and other security patches. • Assess new software product requirements and perform the due-diligence of shortlisted products. • Track license renewal requirements for expiring software and apply for renewal in advance. • Maintain an understanding of IBM and ISV product suite usage within the organization. Vendors, risk and compliance • Collaborate with vendors. • Drive architectural changes arising from risk and compliance requirements. • Assess the complexity and change requirements to the mainframe system architecture arising from regulatory requirements. • Coordinate enterprise-level network, storage and security infrastructure change preparation and testing requirements from the mainframe side. • Perform RCA assessment, review and acceptance. Modernization and transformation • Act as the customer\'s focal point for organization-level initiatives: modernization, optimization, software rationalization and other business requirements. • Lead environment modernization and optimization. • Assess the impact and effort of transformation initiatives such as AI infusion, MIPS optimization, software decommissioning and software replacement. • Collaborate with Application Support and Maintenance on modernization initiatives and on infrastructure requirements from the application side. Plan these with leadership approval. Commercial and cost • Act as the point of contact for mainframe usage chargeback. • Continuously evaluate alternative products that can replace expensive incumbent software without losing capability, and build the business case for each switch. Market and technology watch • Maintain a view of vendor roadmaps, licensing models and pricing trends across ISV, IBM and emerging vendors. • Assess vendor claims on GenAI, Agentic AI and AIOps critically, and separate what works in production from what is marketing. • Track developments in mainframe infrastructure, modernization, AIOps, GenAI and Agentic AI, and share relevant findings with leadership and practice teams. Key Responsibilities NA Skill Requirements Skill Requirement : • 15+ years of total experience in Mainframe Infrastructure services. • Proven track record in at least one of the following Mainframe System Programming or System Administration areas in the past: z/OS, Db2, CICS, IMS, Mainframe Storage, Mainframe Network, Mainframe Hardware, Mainframe Automation, Mainframe Batch tools. • Good knowledge of Mainframe Sysplex, GDPS, Storage Grid Replication, Safeguarded copies/Immutable backup, CPC capacity update (up/down) • Good knowledge of Modern mainframe products : zOSMF, ZOAU, zowe, Ansible, Linux on z, zCX, zOCP, zOS Connect and AIOps observability • Good knowledge of Performance & capacity tools: Intellimagic, IZPCA, MXG etc. • Experienced in the Hardware (CPC – z16/17 & Storage – DS8K & TS7K) upgrade and migration between data centers. • Experienced in Software upgrade and migration from one vendor product to another. • Experienced in driving Mainframe Transformations to modernize/ consolidate/ optimize the mainframe infrastructure with Cloud integration. • Fluent and confident in conversations with customer leadership at CxO level. • Strong in vendor communication in assessing their product capabilities and negotiation on license renewals Other Requirements NA Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. Consent to all Functional Cookies Functional Cookies Provider Description Enabled Vimeo Vimeo is a video hosting, sharing, and services platform focused on the delivery of video. Opting out of Vimeo cookies will disable your ability to watch or interact with Vimeo videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider Vimeo YouTube YouTube is a video-sharing service where users can create their own profile, upload videos, watc