Technical Lead

Job description

We are looking for an experienced SAP ABAP Consultant to support an AMS engagement , responsible for application maintenance, production support, incident resolution, enhancements, and continuous improvement of SAP applications.Key ResponsibilitiesProvide L2/L3 SAP ABAP support for incidents, service requests, defects, and enhancement requests.Analyze production issues, perform root cause analysis (RCA) , and deliver permanent fixes within agreed SLAs.Develop and enhance:Reports and ALV reportsInterfacesConversionsEnhancementsForms using Smart Forms / SAPscript / Adobe Forms Function Modules and BAPIsPerform debugging and troubleshooting of standard and custom SAP programs.Work with User Exits, Customer Exits, BAdIs, Enhancement Framework, BAPIs, RFCs, and IDocs .Support interfaces and integrations between SAP and external applications.Perform ABAP performance analysis and optimization , including SQL/query and program performance.Handle change requests, minor enhancements, bug fixes, and technical specifications.Perform unit testing, defect fixing, transport coordination, and post-production validation .Support SAP upgrades, patches, releases, and regression testing activities as required.Work closely with functional consultants across modules such as SAP SD, MM, FI/CO, PP, WM/EWM , depending on the application landscape.Maintain technical documentation, RCA documents, solution documents, and knowledge articles.Participate in daily/weekly AMS status calls and provide updates on incidents, problems, and change requests.Ensure tickets are addressed according to agreed SLA, priority, severity, and ITIL-based support processes .Provide support during critical production issues and planned releases as per the AMS support model.Must-Have vs Good-to-Have Skills Must Have Good to Have Strong SAP ABAP development experienceABAP on HANAAMS / Production Support experienceCDS ViewsIncident and problem resolutionAMDPReports and ALVOData ServicesSmart Forms / SAPscript / Adobe FormsSAP GatewayBAPIs, RFCs and Function ModulesSAP Fiori integration knowledgeIDocs and interface troubleshootingRAP exposureUser Exits, Customer Exits and BAdIsS/4HANA migration/support experienceDebugging and root cause analysisWorkflow knowledgePerformance tuningWeb Dynpro knowledgeTransport and change managementSAP Solution Manager / Cloud ALM exposureSLA-based ticket handlingITIL certification/knowledgeTechnical documentationExposure to 24x7/global AMS delivery Key Responsibilities We are looking for an experienced SAP ABAP Consultant to support an AMS engagement , responsible for application maintenance, production support, incident resolution, enhancements, and continuous improvement of SAP applications.Key ResponsibilitiesProvide L2/L3 SAP ABAP support for incidents, service requests, defects, and enhancement requests.Analyze production issues, perform root cause analysis (RCA) , and deliver permanent fixes within agreed SLAs.Develop and enhance:Reports and ALV reportsInterfacesConversionsEnhancementsForms using Smart Forms / SAPscript / Adobe Forms Function Modules and BAPIsPerform debugging and troubleshooting of standard and custom SAP programs.Work with User Exits, Customer Exits, BAdIs, Enhancement Framework, BAPIs, RFCs, and IDocs .Support interfaces and integrations between SAP and external applications.Perform ABAP performance analysis and optimization , including SQL/query and program performance.Handle change requests, minor enhancements, bug fixes, and technical specifications.Perform unit testing, defect fixing, transport coordination, and post-production validation .Support SAP upgrades, patches, releases, and regression testing activities as required.Work closely with functional consultants across modules such as SAP SD, MM, FI/CO, PP, WM/EWM , depending on the application landscape.Maintain technical documentation, RCA documents, solution documents, and knowledge articles.Participate in daily/weekly AMS status calls and provide updates on incidents, problems, and change requests.Ensure tickets are addressed according to agreed SLA, priority, severity, and ITIL-based support processes .Provide support during critical production issues and planned releases as per the AMS support model.Must-Have vs Good-to-Have Skills Must Have Good to Have Strong SAP ABAP development experienceABAP on HANAAMS / Production Support experienceCDS ViewsIncident and problem resolutionAMDPReports and ALVOData ServicesSmart Forms / SAPscript / Adobe FormsSAP GatewayBAPIs, RFCs and Function ModulesSAP Fiori integration knowledgeIDocs and interface troubleshootingRAP exposureUser Exits, Customer Exits and BAdIsS/4HANA migration/support experienceDebugging and root cause analysisWorkflow knowledgePerformance tuningWeb Dynpro knowledgeTransport and change managementSAP Solution Manager / Cloud ALM exposureSLA-based ticket handlingITIL certification/knowledgeTechnical documentationExposure to 24x7/global AMS delivery Skill Requirements We are looking for an experienced SAP ABAP Consultant to support an AMS engagement , responsible for application maintenance, production support, incident resolution, enhancements, and continuous improvement of SAP applications.Key ResponsibilitiesProvide L2/L3 SAP ABAP support for incidents, service requests, defects, and enhancement requests.Analyze production issues, perform root cause analysis (RCA) , and deliver permanent fixes within agreed SLAs.Develop and enhance:Reports and ALV reportsInterfacesConversionsEnhancementsForms using Smart Forms / SAPscript / Adobe Forms Function Modules and BAPIsPerform debugging and troubleshooting of standard and custom SAP programs.Work with User Exits, Customer Exits, BAdIs, Enhancement Framework, BAPIs, RFCs, and IDocs .Support interfaces and integrations between SAP and external applications.Perform ABAP performance analysis and optimization , including SQL/query and program performance.Handle change requests, minor enhancements, bug fixes, and technical specifications.Perform unit testing, defect fixing, transport coordination, and post-production validation .Support SAP upgrades, patches, releases, and regression testing activities as required.Work closely with functional consultants across modules such as SAP SD, MM, FI/CO, PP, WM/EWM , depending on the application landscape.Maintain technical documentation, RCA documents, solution documents, and knowledge articles.Participate in daily/weekly AMS status calls and provide updates on incidents, problems, and change requests.Ensure tickets are addressed according to agreed SLA, priority, severity, and ITIL-based support processes .Provide support during critical production issues and planned releases as per the AMS support model.Must-Have vs Good-to-Have Skills Must Have Good to Have Strong SAP ABAP development experienceABAP on HANAAMS / Production Support experienceCDS ViewsIncident and problem resolutionAMDPReports and ALVOData ServicesSmart Forms / SAPscript / Adobe FormsSAP GatewayBAPIs, RFCs and Function ModulesSAP Fiori integration knowledgeIDocs and interface troubleshootingRAP exposureUser Exits, Customer Exits and BAdIsS/4HANA migration/support experienceDebugging and root cause analysisWorkflow knowledgePerformance tuningWeb Dynpro knowledgeTransport and change managementSAP Solution Manager / Cloud ALM exposureSLA-based ticket handlingITIL certification/knowledgeTechnical documentationExposure to 24x7/global AMS delivery Other Requirements Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across