Subject Matter Expert (Support&Ops)

Job description

Desktop publishing using Windows server 2016 / Windows 10 OS. Application publishing using XenDesktop 7.15 Expertise in remote administration of large server networks. • Basic understanding and hands on experience on windows server 2016 to manage Citrix infrastructure servers • Managing a XenDesktop VDI Environment. Creating V-Disks from PvS servers 7.15 / Citrix App Layer 4.9. • Maintaining the health of the Citrix farm and all infrastructure components in XenDesktop 7.15 farm. • Hands on experience and understanding on storefront 3.12 and Citrix Director tool 7.15 • Creating and maintaining Citrix policies and Citrix load balancing rules. Knowledge in Installing/Configuring Citrix XenApp Server on Microsoft Windows Server 2008. • Worked on several published applications issues and having hands on experience on troubleshooting the issues. Hands on experience on troubleshooting Citrix Access gateway 11.1. • Implementing group policy in AD. Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions Provides inputs to modify/update/design standard operating procedures / work • Basic knowledge on VMware 6.0 and manage the VDI desktop environment • Managing Netscaler 11 MPX and GSLB • Citrix DAAS / Citrix XenApp & Xen desktop & Cloud / MCS & PVS / Hypervisor/ NetScaler /FSLogix/Wintel Key Responsibilities Desktop publishing using Windows server 2016 / Windows 10 OS. Application publishing using XenDesktop 7.15 Expertise in remote administration of large server networks. • Basic understanding and hands on experience on windows server 2016 to manage Citrix infrastructure servers • Managing a XenDesktop VDI Environment. Creating V-Disks from PvS servers 7.15 / Citrix App Layer 4.9. • Maintaining the health of the Citrix farm and all infrastructure components in XenDesktop 7.15 farm. • Hands on experience and understanding on storefront 3.12 and Citrix Director tool 7.15 • Creating and maintaining Citrix policies and Citrix load balancing rules. Knowledge in Installing/Configuring Citrix XenApp Server on Microsoft Windows Server 2008. • Worked on several published applications issues and having hands on experience on troubleshooting the issues. Hands on experience on troubleshooting Citrix Access gateway 11.1. • Implementing group policy in AD. Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions Provides inputs to modify/update/design standard operating procedures / work • Basic knowledge on VMware 6.0 and manage the VDI desktop environment • Managing Netscaler 11 MPX and GSLB • Citrix DAAS / Citrix XenApp & Xen desktop & Cloud / MCS & PVS / Hypervisor/ NetScaler /FSLogix/Wintel Skill Requirements Desktop publishing using Windows server 2016 / Windows 10 OS. Application publishing using XenDesktop 7.15 Expertise in remote administration of large server networks. • Basic understanding and hands on experience on windows server 2016 to manage Citrix infrastructure servers • Managing a XenDesktop VDI Environment. Creating V-Disks from PvS servers 7.15 / Citrix App Layer 4.9. • Maintaining the health of the Citrix farm and all infrastructure components in XenDesktop 7.15 farm. • Hands on experience and understanding on storefront 3.12 and Citrix Director tool 7.15 • Creating and maintaining Citrix policies and Citrix load balancing rules. Knowledge in Installing/Configuring Citrix XenApp Server on Microsoft Windows Server 2008. • Worked on several published applications issues and having hands on experience on troubleshooting the issues. Hands on experience on troubleshooting Citrix Access gateway 11.1. • Implementing group policy in AD. Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions Provides inputs to modify/update/design standard operating procedures / work • Basic knowledge on VMware 6.0 and manage the VDI desktop environment • Managing Netscaler 11 MPX and GSLB • Citrix DAAS / Citrix XenApp & Xen desktop & Cloud / MCS & PVS / Hypervisor/ NetScaler /FSLogix/Wintel Other Requirements Desktop publishing using Windows server 2016 / Windows 10 OS. Application publishing using XenDesktop 7.15 Expertise in remote administration of large server networks. • Basic understanding and hands on experience on windows server 2016 to manage Citrix infrastructure servers • Managing a XenDesktop VDI Environment. Creating V-Disks from PvS servers 7.15 / Citrix App Layer 4.9. • Maintaining the health of the Citrix farm and all infrastructure components in XenDesktop 7.15 farm. • Hands on experience and understanding on storefront 3.12 and Citrix Director tool 7.15 • Creating and maintaining Citrix policies and Citrix load balancing rules. Knowledge in Installing/Configuring Citrix XenApp Server on Microsoft Windows Server 2008. • Worked on several published applications issues and having hands on experience on troubleshooting the issues. Hands on experience on troubleshooting Citrix Access gateway 11.1. • Implementing group policy in AD. Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions Provides inputs to modify/update/design standard operating procedures / work • Basic knowledge on VMware 6.0 and manage the VDI desktop environment • Managing Netscaler 11 MPX and GSLB • Citrix DAAS / Citrix XenApp & Xen desktop & Cloud / MCS & PVS / Hypervisor/ NetScaler /FSLogix/Wintel Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. 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