Senior Agentic Systems / AI Ops Admin

Job description

Conceptual Proactive Problem-Solver Strategic Technologically Savvy Visual Thinker <meta data-json="{"ModuleType":13,"ApplyButtonText":"Apply","JobDetailsAlign":0,"JobDetailsDate":0,"JobDetailsJobTypeId":1,"JobDetailsSelectedDate":"2026-11-09T20:32:55.825Z","JobDetailsJobDateFormat":0,"JobDetailsJobLabelId":"Job ID","JobDetailsJobDatePosting":"Date posted","JobDetailsDescriptionFormat":0,"ShowApplyLater":false,"ShowApplyMobile":true,"ShowApplyLaterMobile":false,"ShowApplyLaterWeb":false,"ApplyLaterText":"Apply Later","ApplyLaterAlign":0,"ApplyLaterSubject":"[[JOB_TITLE]] at [[COMPANY_NAME]]","PublishedCandidateCardPageId":null,"ReferrerPageId":null,"ReferrerPageButtonText":"","ShowSavedJobsIcon":false,"IconLabel":"Save for Later","OverrideCandidateCard":false,"ModulePageType":2,"ModulePageName":"AJD - Design 1","DisplayJobDateFormat":"MM/dd/yyyy","JobDetailsSelectedId":"JR0156021","ApplyUrl":"https://mckesson.wd3.myworkdayjobs.com/External_Careers/job/CAN-ON-Mississauga/Senior-Agentic-Systems---AI-Ops-Admin_JR0156021/apply","JobDescription":"\u003Cp style=\u0022text-align:left\u0022\u003EMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve \u2013 we care.\u003C/p\u003E\u003Cp style=\u0022text-align:inherit\u0022\u003E\u003C/p\u003E\u003Cp style=\u0022text-align:left\u0022\u003EWhat you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow\u2019s health today, we want to hear from you.\u003C/p\u003E\u003Cp style=\u0022text-align:inherit\u0022\u003E\u003C/p\u003E\u003Cp style=\u0022text-align:inherit\u0022\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#0f4761\u0022\u003EAbout the Role:\u003C/span\u003E\u003C/p\u003E\u003Cp style=\u0022color:!important\u0022\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EThe Senior Agentic Systems / AI Ops Admin establishes and supports enterprise AI platforms that enable secure, scalable agentic AI solutions. You will work at the intersection of AI platform administration, solution design, data integration, governance, and production operations.\u003C/span\u003E\u003C/p\u003E\u003Cbr /\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EIn this role, you will help teams design, deploy, monitor, and improve AI agents and workflows that reason, plan, use approved tools, retrieve governed enterprise information, and integrate with business applications. You will partner with engineering, architecture, security, data, product, and business teams to translate use cases into reliable AI capabilities that deliver measurable outcomes within defined privacy, security, compliance, and responsible AI guardrails.\u003C/span\u003E\u003C/p\u003E\u003Cbr /\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EWhat You\u0027ll Do:\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EPlatform administration: Configure, administer, and maintain enterprise agentic AI platforms, including AgentHub, agent runtimes, model endpoints, and supporting cloud services.\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u2022 Agent lifecycle management: Support the design, deployment, versioning, and retirement of AI agents, skills, MCP servers, and workflows across business units.\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u2022 Tool and data integration: Enable agents to securely use approved tools, APIs, and governed enterprise data sources, and integrate with business applications such as SAP, Power Apps, and Microsoft 365.\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u2022 Monitoring and observability: Implement and maintain telemetry, logging, evaluation, and alerting to track agent performance, reliability, quality, and usage.\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u2022 Production operations: Triage and resolve incidents and tickets, perform root cause analysis, and manage releases, change requests, and post-production support.\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u2022 Governance and compliance: Apply access controls, privacy, security, and responsible AI guardrails; support architecture and governance review boards and audit requirements.\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u2022 Cost and capacity management: Partner with AI FinOps and Cloud FinOps teams to monitor consumption, optimize spend, and forecast capacity.\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u2022 Enablement and adoption: Onboard teams, document standards and best practices, and reduce setup friction so business teams can realize value faster.\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u2022 Collaboration: Work with engineering, architecture, security, data, product, and business stakeholders to translate use cases into reliable, production-ready AI capabilities.\u003C/span\u003E\u003C/p\u003E\u003Cbr /\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EBasic Requirements:\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u2022 Bachelor\u0027s degree in computer science, Information Systems, Engineering, or equivalent practical experience.\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u2022 5\u002B years of experience in platform administration, DevOps, cloud operations, or AI/ML operations, with recent hands-on exposure to agentic AI or generative AI solutions.\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u2022 Working knowledge of cloud AI platforms such as Azure AI Foundry, Microsoft Copilot ecosystem, and related services.\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u2022 Experience with APIs, identity and access management, and secure integration of enterprise applications and data.\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u2022 Familiarity with LLM concepts: prompts, retrieval-augmented generation, tool calling, agent orchestration, and evaluation.\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u2022 Experience with incident, problem, and change management processes in a production environment.\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u2022 Understanding of security, privacy, compliance, and responsible AI principles.\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u2022 Strong communication skills, with the ability to explain technical topics to business and leadership audiences.\u003C/span\u003E\u003C/p\u003E\u003Cbr /\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003EPreferred Skills/Experience:\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u2022 Experience with Model Context Protocol (MCP), agent frameworks, and agent discovery or registry models.\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#000000\u0022\u003E\u2022 Experience with Python, PowerShell, or scripting for automation and infrastructure-as-code.\u003C/span\u003E\u003C/p\u003E\u003Cp\u003E\u003Cspan style=\u0022color:#0