IT Intern

Job description

We are looking for an IT Support & Automation Intern to join our IT team. This role provides hands-on exposure to IT support, business process automation, and application development using Microsoft 365 and the Microsoft Power Platform. No prior IT knowledge or technical experience is required. We welcome interns from any background who are willing to learn. Full training, guidance, and hands-on support will be provided to help you develop the skills needed for the role. Key Responsibilities: Power Platform & Process Automation Develop Power Automate workflows for approvals, notifications, data collection, and other business processes. Modify, troubleshoot, and test existing workflows to resolve errors and support changing business requirements. Create and enhance Power Apps forms and applications for IT requests, asset management, and operational processes. Integrate Power Apps and Power Automate workflows with SharePoint Lists, Microsoft Forms, Outlook, Teams , and other Microsoft 365 services. Review existing manual processes and identify opportunities to reduce repetitive work through automation. Perform user acceptance testing (UAT) and assist with implementing improvements based on user feedback. Document applications and workflows and prepare clear user guides and supporting documentation. IT Support Provide remote and onsite assistance to users experiencing hardware, software, network, and Microsoft 365 issues. Prepare, configure, and deploy laptops, desktops, printers, mobile devices, and other IT equipment for end users. Assist with troubleshooting day-to-day IT issues and escalate more complex problems when required. Communicate with users to understand their requirements, explain solutions clearly, and ensure a positive support experience. Training & Development Training and ongoing guidance will be provided in areas including: Microsoft Power Automate Microsoft Power Apps Microsoft 365 integration SharePoint Lists and Microsoft Forms IT troubleshooting and end-user support Laptop, desktop, printer, and mobile device configuration User acceptance testing Workflow and technical documentation Customer service and communication in an IT environment Requirements: No previous IT experience or technical knowledge is required. Willingness to learn new technologies and develop practical IT skills. Good verbal communication and customer service skills. Comfortable speaking with users to understand problems and requirements. Able to explain information clearly and patiently. Good attention to detail and a structured approach to completing tasks. Willingness to troubleshoot problems and learn through hands-on experience. Able to work independently when required while also collaborating with the IT team. Relocation Supported: No Visa Sponsorship Approved: No Copyright 1995 - 2024 Fujitsu Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. Consent to all Functional Cookies Functional Cookies Provider Description Enabled YouTube YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider YouTube