Diegem IT Support Specialist

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLE Key responsibilities Provide first- and second-line support (remote and on-site), focusing on maximizing first-call resolution Analyze, record, and track incidents, service requests, and problems Act as a primary liaison with customers and stakeholders for support-related issues Support PC environment setup, reconfiguration, and installations Document operational procedures and create technical knowledge base content Perform service desk operations, application testing/administration, and coordinate with system and database teams YOUR PROFILE Highly autonomous and broadly IT skilled Very good skills in all of the MS office applications Very good skills with end user computers and, more specifically, Windows computers Good understanding of the main mobile devices platforms and core mobile applications Fluent in both English/French both written and oral WHAT YOU'LL LOVE ABOUT WORKING HERE Steep learning curve through challenging and varied assignments Clear career development and growth opportunities Access to broad expertise communities and knowledge-sharing networks Strong networking opportunities across Capgemini's global organization and expert communities. ABOUT CAPGEMINI Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. Make it real | www.capgemini.com Ref. code: 504779 Posted on: 15 Sept 2026 Experience Level: Experienced Professionals Contract Type: Permanent Location: Diegem, BE Brand: Sogeti Professional Community: Workplace Management Apply now » Apply Now Start applying with LinkedIn Please wait... Find similar jobs: All rights reserved by Capgemini. Copyright © 2025 Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data centre "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Advertising Cookies These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies. Consent to all Advertising Cookies Advertising Cookies Provider Description Enabled LinkedIn LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions Consent to cookies from provider LinkedIn