
Solutions Engineer
Cisco · Vienna, Austria
Applications are made on Cisco's own site. We never sit in the middle.
Job description
The application window is expected to close on: 11/16/2026Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet the team: Splunk, a Cisco company, is building a resilient digital world with an end-to-end platform designed for hybrid, multi-cloud environments. We approach our work with kindness, valuing the unique talents, passion, and joy that each team member brings to our collaborative culture. Our team is dedicated to helping organizations reach their best by solving complex business challenges at scale. We foster an environment of inclusiveness, disruption, and fun, ensuring that every member feels supported as they reach new heights. Your impact: As a Splunk Solutions Engineer, you will serve as a trusted technical advisor to our customers and partners in Austria. You will design and deliver innovative technical solutions that directly address business needs, ensuring long-term customer success with local accounts and partners. What you will do: Serve as the primary technical sales engineer and trusted advisor for customers and partners in Austria to drive technology adoption. The focus is on local accounts and partners. Design and present relevant Splunk and Cisco technical solution based on identified business requirements to solve enterprise challenges. Lead engagements with IT professionals and business decision makers to translate strategic business needs into actionable technical requirements. Guide a virtual support team of sales resources to efficiently move deals through the technical sales process. Collaborate with account and connected sales teams on comprehensive customer plans to ensure joint customer success and satisfaction. Work with global Splunk and Cisco teams across functions and regions. Maintain knowledge of the Splunk and Cisco portfolio to drive cross-selling and up-selling, create use cases, and align them to customer challenges and objectives. Develop and maintain deep expertise in Splunk’s portfolio and use cases, and in how they map to customer challenges and objectives. Provide active feedback to Sales teams on strategic customer needs, market opportunities, and competitive tactics to inform product strategy. Dedicate the majority of your selling time to landing new opportunities and growing our footprint within existing local accounts. Lead the technical relationship with customers and partners, maintaining deep knowledge of their environments and competitor plays to position our solutions effectively. Use relevant tools and resources to support deals and achieve key success metrics, including increased revenue and net new customer acquisition. Develop and execute Technical Account Plans, acting as the Splunk CTO for your customers. Minimum qualifications: 5+ years of experience in Solutions Engineering, or a related technical sales role within the enterprise software industry. 5+ years of relevant experience in cybersecurity and/or observability is highly desired. Demonstrated experience configuring, deploying, or selling Splunk software and platforms in a technical, engineering, or sales capacity. Experience leading technical sales cycles, including designing and presenting technical architectures to enterprise customers. Experience collaborating with account teams and virtual support teams in a B2B enterprise software environment. Preferred qualifications: Bachelor’s degree or commensurate experience. Outstanding interpersonal skills, with the ability to lead others in a highly collaborative team environment. Relevant industry or vendor certifications, such as Splunk Core Certified Power User, Splunk Enterprise Certified Architect, or Cisco certifications. Practical experience with the Splunk platform or competing solutions. Previous experience working directly with enterprise customers and partners in the Austrian market. Exceptional presentation and communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences. Strong problem-solving abilities and a strategic mindset for competitive sales environments. Available to travel up to 50% to visit prospects and customers across Austria, and internationally if needed. Fluent in English & German (both written and spoken). Meet the team: Splunk, a Cisco company, is building a resilient digital world with an end-to-end platform designed for hybrid, multi-cloud environments. We approach our work with kindness, valuing the unique talents, passion, and joy that each team member brings to our collaborative culture. Our team is dedicated to helping organizations reach their best by solving complex business challenges at scale. We foster an environment of inclusiveness, disruption, and fun, ensuring that every member feels supported as they reach new heights. Your impact: As a Splunk Solutions Engineer, you will serve as a trusted technical advisor to our customers and partners in Austria. You will design and deliver innovative technical solutions that directly address business needs, ensuring long-term customer success with local accounts and partners. What you will do: Serve as the primary technical sales engineer and trusted advisor for customers and partners in Austria to drive technology adoption. The focus is on local accounts and partners. Design and present relevant Splunk and Cisco technical solution based on identified business requirements to solve enterprise challenges. Lead engagements with IT professionals and business decision makers to translate strategic business needs into actionable technical requirements. Guide a virtual support team of sales resources to efficiently move deals through the technical sales process. Collaborate with account and connected sales teams on comprehensive customer plans to ensure joint customer success and satisfaction. Work with global Splunk and Cisco teams across functions and regions. Maintain knowledge of the Splunk and Cisco portfolio to drive cross-selling and up-selling, create use cases, and align them to customer challenges and objectives. Develop and maintain deep expertise in Splunk’s portfolio and use cases, and in how they map to customer challenges and objectives. Provide active feedback to Sales teams on strategic customer needs, market opportunities, and competitive tactics to inform product strategy. Dedicate the majority of your selling time to landing new opportunities and growing our footprint within existing local accounts. Lead the technical relationship with customers and partners, maintaining deep knowledge of their environments and competitor plays to position our solutions effectively. Use relevant tools and resources to support deals and achieve key success metrics, including increased revenue and net new customer acquisition. Develop and execute Technical Account Plans, acting as the Splunk CTO for your customers. undefined Minimum qualifications: 5+ years of experience in Solutions Engineering, or a related technical sales role within the enterprise software industry. 5+ years of relevant experience in cybersecurity and/or observability is highly desired. Demonstrated experience configuring, deploying, or selling Splunk software and platforms in a technical, engineering, or sales capacity. Experience leading technical sales cycles, including designing and presenting technical architectures to enterprise customers. Experience collaborating with account teams and virtual support teams in a B2B enterprise software environment. Preferred qualifications: Bachelor’s degree or commensurate experience.Outstanding interpersonal skills, with the ability to lead others in a highly collaborative team environment. Relevant industry or vendor certifications, such as Splunk Core Certified Power User, Splunk Enterprise Certified Architect, or Cisco certifications. Practical experience with the Splunk platform or competing solutions.Previous experience worki
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