Rider Compliance Senior Specialist

Job description

Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Key Accountability Areas Regulatory Compliance & Risk Monitoring Monitor rider permit validity, vehicle documentation, work authorizations, and road safety compliance, identifying recurring risk patterns rather than one-off exceptions. Independently conduct scheduled compliance audits across operational channels and document findings, gaps, and root causes. Support the rollout of updated regulatory guidelines into daily rider operations, ensuring accurate on-ground implementation. Process Improvement & Governance Support Contribute directly to reviewing and updating compliance procedures, risk mitigation protocols, and SOPs. Draft and track corrective action plans for non-compliant rider cases and operational bottlenecks. Identify and propose process improvement opportunities based on audit trends. QUALIFICATIONS/REQUIREMENTS Knowledge and Experience 3–5 years of relevant experience in compliance, logistics operations, fleet management, or regulatory audit within Saudi Arabia. Bachelor's in Supply Chain Management, Engineering or any other related discipline. Excellent verbal and written communication in Arabic and English. Familiarity with delivery platform operations, last-mile fleet management, or quick-commerce regulatory landscapes.