Track Lead (Support & Operations)

Job description

Cobalt Iron Compass Engineering L3 Engineer | JD COB-L3 | Positions 2 Experience 10-17 years | HCL Deutsche Bank account HCL band 3.1 or 3.2 subject to discussion and final role mapping. Role purpose Own customer-side Compass engineering designs and complex remediation. Build supported integrations and recovery patterns, maintaining clear technical ownership across HCL, client and vendor responsibilities. Key Responsibilities Key responsibilities • Design workload protection, policy and recovery patterns within the deployed Compass service and agreed customer responsibilities. • Engineer repeatable onboarding and integration workflows through supported interfaces, with validation, credential controls and audit evidence. • Resolve complex protection/recovery issues across workloads, connectivity, identity and storage dependencies; implement customer-owned fixes. • Define and execute recovery exercises against agreed objectives, evaluate results and close engineering gaps. • Assess proposed changes with the vendor, validate supported service behavior and avoid unsupported modification of vendor-managed internals. • Review code and technical designs, mentor engineers and lead technical delivery and problem resolution with Cobalt Iron support. Skill Requirements Essential skills and experience • 10-17 years of relevant experience with strong enterprise protection/recovery design and hands-on Compass engineering. • Deep understanding of Compass policy/workload behavior and the customer/vendor ownership model relevant to the deployed service. • Demonstrated integration development, scripting, Git, test design and customer-side failure analysis. • Evidence of personally implementing protection/recovery improvements and validating them through actual restore exercises. Tools and technology expertise • Core product: Cobalt Iron Compass, including the available Compass management/Commander interface and customer-owned policy/workload configuration. • Protection expertise: client/workload connectivity, retention, recovery verification and customer-side Linux/Windows or storage dependencies. • Automation: Python, Shell or PowerShell, Git and only interfaces/integration methods supported in the deployed Compass service. Preferred expertise • IBM Spectrum Protect/TSM only where relevant to the deployment; storage integration; ServiceNow/monitoring integration. Expected engineering outputs • A supported Compass integration or protection design with implemented automation. • A validated recovery procedure and closure of a complex customer-owned engineering gap. Own testing, approved implementation and validation. Follow access/change controls and protect credentials and production data. Other Requirements NA Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. 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