Senior Technical Lead

Job description

FIS Quantum SME: Treasury Cash Management Application Support Experience: 10+ years in total, including at least 4–5 years hands-on with FIS Quantum About the role We're looking for an FIS Quantum Subject Matter Expert to support a leading multilateral financial institution's Treasury cash management platform. You'll provide L2/L3 application support, maintenance and minor enhancements for FIS Quantum and its integrations with SWIFT, IBM MQ and core finance systems. You'll also be the go-to functional and technical expert for the Treasury business. Key Responsibilities Key responsibilities Provide L2/L3 support for FIS Quantum: incident and problem management, root cause analysis and permanent fixes, working to agreed service levels. Support daily treasury operations, including cash positions, payments and receipts, bank account and static data, FX settlement, in-house banking, reconciliation and cash accounting. Monitor and fix batch jobs, interfaces and payment flows with SWIFT, GTExchange, IBM MQ, SAP, PeopleSoft and Murex. Deliver minor enhancements: configuration changes, workflow, report and interface changes, plus unit testing and support for user acceptance testing (UAT). Support upgrades, patches and releases, and assess the effect of SWIFT standards changes on Quantum. Manage escalations with FIS and other vendors. Create and maintain SOPs, runbooks and known-error documentation, and help with knowledge transfer during transition. Work within segregation-of-duties, audit-trail and internal financial control requirements. Help identify and deliver quarterly service improvements, including automation. Core requirements (must have) 10+ years of IT experience in banking or financial services, including at least 4–5 years hands-on with FIS Quantum in a support, maintenance or implementation role. Strong functional knowledge of treasury cash management: cash positioning, payments, bank account management, reconciliation and cash accounting. Hands-on Quantum configuration and troubleshooting, including static data, workflows, batch processing and interfaces. Experience with SWIFT payment messaging (MT103, MT202, MT9xx) and ISO 20022 (MX) messages. Solid SQL skills (Oracle and/or SQL Server) for investigating issues, analysing data and reporting. Experience in ITIL-based production support: incident, problem and change management, and working to service levels. Understanding of financial controls: segregation of duties, audit trails and payment approval controls. Strong communication skills and confidence working directly with Treasury business users. Good to have Experience with Quantum version upgrades or a database migration from Oracle to SQL Server. FIS PIM / Intellitracs (payment exceptions and investigations). SWIFT Alliance Access or Gateway, Bottomline GTExchange, or other message translation and routing tools. IBM MQ integration and monitoring. Other treasury or cash management platforms such as Kyriba, Murex, Summit or SAP Treasury. Scripting (Python, Linux shell) or .NET/Java for automation and interface support. Experience with ServiceNow or a similar ITSM tool. Knowledge of SWIFT Customer Security Programme (CSP) controls. Background with multilateral development banks, central banks or large corporate treasuries. Relevant certifications such as ITIL, SWIFT or FIS product training. Skill Requirements Key responsibilities Provide L2/L3 support for FIS Quantum: incident and problem management, root cause analysis and permanent fixes, working to agreed service levels. Support daily treasury operations, including cash positions, payments and receipts, bank account and static data, FX settlement, in-house banking, reconciliation and cash accounting. Monitor and fix batch jobs, interfaces and payment flows with SWIFT, GTExchange, IBM MQ, SAP, PeopleSoft and Murex. Deliver minor enhancements: configuration changes, workflow, report and interface changes, plus unit testing and support for user acceptance testing (UAT). Support upgrades, patches and releases, and assess the effect of SWIFT standards changes on Quantum. Manage escalations with FIS and other vendors. Create and maintain SOPs, runbooks and known-error documentation, and help with knowledge transfer during transition. Work within segregation-of-duties, audit-trail and internal financial control requirements. Help identify and deliver quarterly service improvements, including automation. Core requirements (must have) 10+ years of IT experience in banking or financial services, including at least 4–5 years hands-on with FIS Quantum in a support, maintenance or implementation role. Strong functional knowledge of treasury cash management: cash positioning, payments, bank account management, reconciliation and cash accounting. Hands-on Quantum configuration and troubleshooting, including static data, workflows, batch processing and interfaces. Experience with SWIFT payment messaging (MT103, MT202, MT9xx) and ISO 20022 (MX) messages. Solid SQL skills (Oracle and/or SQL Server) for investigating issues, analysing data and reporting. Experience in ITIL-based production support: incident, problem and change management, and working to service levels. Understanding of financial controls: segregation of duties, audit trails and payment approval controls. Strong communication skills and confidence working directly with Treasury business users. Good to have Experience with Quantum version upgrades or a database migration from Oracle to SQL Server. FIS PIM / Intellitracs (payment exceptions and investigations). SWIFT Alliance Access or Gateway, Bottomline GTExchange, or other message translation and routing tools. IBM MQ integration and monitoring. Other treasury or cash management platforms such as Kyriba, Murex, Summit or SAP Treasury. Scripting (Python, Linux shell) or .NET/Java for automation and interface support. Experience with ServiceNow or a similar ITSM tool. Knowledge of SWIFT Customer Security Programme (CSP) controls. Background with multilateral development banks, central banks or large corporate treasuries. Relevant certifications such as ITIL, SWIFT or FIS product training. Other Requirements Key responsibilities Provide L2/L3 support for FIS Quantum: incident and problem management, root cause analysis and permanent fixes, working to agreed service levels. Support daily treasury operations, including cash positions, payments and receipts, bank account and static data, FX settlement, in-house banking, reconciliation and cash accounting. Monitor and fix batch jobs, interfaces and payment flows with SWIFT, GTExchange, IBM MQ, SAP, PeopleSoft and Murex. Deliver minor enhancements: configuration changes, workflow, report and interface changes, plus unit testing and support for user acceptance testing (UAT). Support upgrades, patches and releases, and assess the effect of SWIFT standards changes on Quantum. Manage escalations with FIS and other vendors. Create and maintain SOPs, runbooks and known-error documentation, and help with knowledge transfer during transition. Work within segregation-of-duties, audit-trail and internal financial control requirements. Help identify and deliver quarterly service improvements, including automation. Core requirements (must have) 10+ years of IT experience in banking or financial services, including at least 4–5 years hands-on with FIS Quantum in a support, maintenance or implementation role. Strong functional knowledge of treasury cash management: cash positioning, payments, bank account management, reconciliation and cash accounting. Hands-on Quantum configuration and troubleshooting, including static data, workflows, batch processing and interfaces. Experience with SWIFT payment messaging (MT103, MT202, MT9xx) and ISO 20022 (MX) messages. Solid SQL skills (Oracle and/or SQL Server) for investigating issues, analysing data and reporting. Experience in ITIL-based production support: incident, problem and change management, and working to servic