Salesforce Business Analyst - Full Remote

Job description

For an international organization in Europe, we are urgently looking for a Salesforce Business Analyst - Full remote. EU candidates need to be fluent in English. All positions are long-term. Candidates need to live and work in Europe to make occasional meetings on-site possible. A work permit is required. This position is open for freelancers and employees. Tasks and Responsibilities: Work with the country team, business group, and end-users to gather, understand, and define business requirements and translate the requirements into technical briefs; Develop user stories and to-be process flows to delivery business requirements; Collaborate with developers and external parties to deliver complex requirements and verify that solutions will meet the business requirements; Creating reports and dashboard to meet operational requirements; Validate reports/dashboard created by others in the organization and assist in the interpretation of data; Data cleansing and importing large volumes of data; Participate and deliver system demos, show-tell sessions, end to end system testing, UAT coordination, and support; Develop training materials and content and conduct user training sessions and support the user adoption; Create and maintain documentation on processes, policies, application configuration, user support materials, and systems operations documents; Creating and managing workflow rules, validation rules, process builder, flows, lightning components, and apps; Configure Salesforce NPSP (Recurring donation, batch data import, export, campaign, donation, etc.); Maintain user profiles, role hierarchies, sharing rules, permission sets, approval process; Review and manage app exchange products; Manage daily workload and maintain SLA to provide quality services to end-user; Profile: Bachelor or Master degree; +5 years of experience working in Salesforce platform (Sales/Service Cloud and Not for Profit Cloud); Proficiency in Salesforce SFDX and Metadata API source control & deployment strategies. Experience Salesforce scratch org creation and developing of the second-generation package is plus; Having Salesforce Certification (Salesforce Certified Development Lifecycle and Deployment Designer and platform developer II) are highly regarded; Fluent in English; Location: Remote (within Europe); Salary/Day price: Depending on experience; Interested: If you are interested in this opportunity, please forward your CV to resume@be-consultancy-group.com.