Order Management Specialist

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Order Management Lead __ Your role and responsibilities In this role, you will have the opportunity to be responsible for providing internal and external customer service, including technical support, order, and payment-related assistance, claims management. Each day, you will coordinate with relevant functions to ensure complete case ownership. You will also showcase your expertise by increasing customer satisfaction by providing appropriate solutions. The work model for the role is: #LI-Onsite This role is contributing to the Electrification Distribution Solutions in San Luis Potosi. You will be mainly accountable for: Reviewing order entry and order entry parameters (RA Keys, Right sales order costing, item costing, etc). Ensuring correct invoicing process in SAP, strictly following USGAAP and AR&G revenue recognition principles. Supporting the issuance of commercial bonds for 3rd related parties in coordination with project management and Risk Area support. Ensuring the on-time collection of invoiced orders in coordination with GBS, project management ensure the on-time collection of invoiced orders. Reporting ABACUS . Supporting other administrative and accounting activities such as (creation of ad-hoc journal entries, approval of purchase orders, creation of requisitions for office supplies, follow up on documentation for specific tax purposes, etc). Supporting and follow up for payment to group vendors (including coordination between Bangalore, purchasing area and warehouse). Qualifications for the role Bachelors degree in Finance, Accounting or Business Administration. 3+ Years experience in Order handling and analysis for manufacturing industry Knowledge of ERP SAP (FICO and SD Module desirable) and Advanced Excel Knowledge of Power BI and Power APPs Advanced English Benefits We also offer our employees the following benefits: Life Insurance Retirement plan Accident Insurance Wellbeing program Dental insurance Flex days Development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF) More about us Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.