Senior Technical Manager

Job description

We are looking for a Senior Technical Product Manager to own end-to-end the roadmap and delivery of digital and AI-enabled solutions across several Markets and business functions. The role combines strong product ownership, project coordination and hands-on technical leadership: shaping architecture and integrations, steering engineers and partners, and running delivery from requirements and Business Acceptance Testing to go-live. Key Responsibilities • Own product roadmap and backlog of the assigned products, aligned with business goals and the Group strategy. • Gather requirements with Global and Country users; translate them into epics, user stories and acceptance criteria; prioritise on value. • Validate architecture, APIs and integrations with enterprise platforms (e.g., CRM, ATS, ERP, Microsoft 365) with IT, Architecture and Security. • Choose the right technology per need, knowing the difference between automation, GenAI, RAG and agentic AI capabilities. • Steer internal developers and external partners: sprint planning, reviews, quality checks and effort estimates. • Manage DEV / BAT / PROD environments and release cycles, ensuring performance, reliability, cost and security. • Organise and run Business Acceptance Testing (BAT): test plan, testers, scenarios, defect tracking and sign-off. • Plan Country onboarding and roll-out (readiness, user access, go-live, hypercare) and act as escalation point for production issues. • Monitor usage and value KPIs (e.g., MAU, adoption, incidents); turn user feedback into prioritised backlog items. • Ensure governance steps (Responsible AI, privacy, security, documentation) before go-live; produce release notes and demos. Skill Requirements • 5+ years of experience in software engineering, technical leadership or solution architecture. • 5+ years in product ownership / product management of digital products, including multi-country roll-outs. • Bachelor's or Master's degree in Computer Science, Engineering or a related field. • Proven technical product management experience on enterprise software / SaaS in multi-country environments. • Hands-on technical background (software engineering / tech lead): APIs, Azure cloud, data integration, DevOps. • Clear understanding of AI capabilities (GenAI, RAG, agents, classic ML, automation) and which fits each use case. • Experience organising UAT / BAT, release management and go-live activities. • Proficiency in Agile delivery and Azure DevOps; comfortable with usage dashboards (e.g., Power BI). • Experience managing vendors and distributed teams in cross-border, global or matrix organizations. • Ability to explain complex technical topics clearly to senior business stakeholders. Other Requirements • Product Owner certification (PSPO / CSPO) • Azure certification (e.g., AZ-204, AI-900); experience with Power Platform / Power Automate / Copilot Studio • Experience in HR services, staffing or recruitment, or in shared services / GBS processes • Salesforce environments experience Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. Disclaimer Privacy Statement Terms of use Sitemap Raise a Grievance We use cookies on our site. Please read more about cookies policy here. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. 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