Senior Technical Architect (DPO)

Job description

Business Consultant – UiPath About the role As a Business Consultant at UiPath, you are a trusted advisor to customer executives, helping them scale their Automation Programs and use the UiPath Platform to meet their strategic business objectives. You bring a customer-first mindset and turn automation and agentic AI ambitions into operating models, roadmaps and measurable value. You work with automation program leaders across EMEA, from first strategy and discovery through scaling to enterprise-wide maturity. You combine management consulting rigour with hands-on knowledge of RPA, IDP, AI/ML, agentic automation and orchestration (including UiPath Maestro). Key Responsibilities What you will do at UiPath Strategic program guidance Advise customer automation program leadership on strategic direction, governance and operating model evolution, to prevent or resolve operational bottlenecks. Guide customers through their automation maturity journey, from first deployments to an enterprise-wide, AI-enabled automation capability. Provide experience-led decision support and program oversight to execute the automation roadmap and adoption plan, and course-correct where needed. Take on interim leadership roles for customers where needed, such as acting CoE lead or program director. Operating model, CoE and governance Design and implement automation operating models and Centers of Excellence, including roles, RACI, processes and governance. Define AI and agent governance: human-in-the-loop controls, guardrails, model risk, and alignment with the EU AI Act, GDPR and DORA where relevant. Design and launch citizen developer programs, including community, training paths, guardrails and support model. Lead change management: stakeholder mapping, communication, upskilling and adoption plans. Discovery, value and business case Run discovery and opportunity identification workshops and process assessments, using process and task mining where useful. Help customers identify, prioritise and quantify high-value automation and AI opportunities with clear metrics: cost savings, capacity released, cycle time, quality and risk reduction. Build and refine TCO and ROI frameworks and business cases that support automation program investments. Set up value realisation tracking, KPIs and benefits reporting, so leadership can see the program's impact. Stakeholder alignment and collaboration Facilitate complex conversations across executive leadership, business, IT, risk and technical teams. Educate customers on leading practices for scaling automation across the enterprise and maximising value realisation. Work closely with Sales, Product & Engineering, Customer Success and Professional Services in your region to share learnings and deliver maximum customer value. Engage UiPath partners to position and deliver automation programs at scale. Contribute to practice development: reusable assets, case studies, thought leadership and support for presales and proposals. Skill Requirements What you bring Experience 7+ years in management or technology consulting, working with EMEA customers and markets. 3+ years in the B2B software or technology industry. Deep hands-on delivery of automation strategy projects, operating model design and implementation, and CoE set-up. A track record of building business cases and TCO / ROI models, and tracking value realisation. Experience leading cross-functional teams and workshops, from business analysis to executive steering committees. Knowledge Familiarity with enterprise automation and AI platforms, such as UiPath, Automation Anywhere, Microsoft Power Automate or ServiceNow. Working understanding of agentic AI, generative AI and LLM-based solutions, and how they combine with RPA, IDP and orchestration. Business analysis and process improvement methods: Lean, Six Sigma, process mapping (BPMN) and process mining. Change management frameworks, such as ADKAR or Kotter. Awareness of governance, risk and compliance topics for automation and AI, including the EU AI Act, GDPR and IT security standards. Skills and attributes A customer-first mindset, with the credibility to advise C-level and senior stakeholders. Strong analytical and problem-solving skills; comfortable in the fluid, fast-moving environment of a high-growth company. A results-oriented, proactive team player with strategic thinking, creativity, a sense of urgency and passion. Excellent spoken and written communication and executive presentation skills. Nice to have Experience with large transformation programs at C-level, working with and managing global teams. Experience with automation in M&A and post-merger integration, shared services or ERP transformations. Certifications such as UiPath Automation Business Analyst, Lean Six Sigma (Green or Black Belt), PMP / PRINCE2, SAFe, or Prosci change management. Experience working with system integrators and partner ecosystems. Other Requirements Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. 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