Order to Cash Operations Analyst

Job description

Skill required: Order to Cash - Cash Application Process Designation: Order to Cash Operations Analyst Qualifications:BCom Years of Experience:3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? • You will support end to end Order to Cash operations with a focus on Cash Application, Billing, Deduction Management and SAP based processing. The role involves resolving exceptions, performing reconciliations, managing stakeholders and ensuring accurate and timely delivery of activities. • The OTC process here focuses on supporting accurate and timely Cash Application and Billing activities.The role includes applying customer payments against open invoices, managing unapplied cash, performing account reconciliations, processing billing transactions and invoices, resolving billing and payment related exceptions, and ensuring activities are completed in line with defined process controls and timelines • Strong Order to Cash experience with hands on SAP experience, Cash Application, Billing and Deduction Management. Ability to handle reconciliations, resolve complex exceptions and manage stakeholders. Transition experience would be an added advantage. What are we looking for? • We are looking for candidates with strong Order to Cash experience and hands on knowledge of SAP, Cash Application, Billing and Deduction Management. Candidates should have good reconciliation, problem solving and stakeholder management skills. Transition experience would be an added advantage. • Billing Processing - P4 • SAP Knowledge • Cash Applications and Deductions Roles and Responsibilities: • Manage end to end Cash Application, Billing and Deduction Management activities • Perform transactions and reconciliations using SAP • Review and resolve unapplied cash, billing exceptions and deduction related issues • Perform customer account reconciliations and ensure timely closure of open items • Analyze complex exceptions and coordinate with relevant stakeholders for resolution • Ensure accuracy, process compliance and adherence to agreed timelines • Handle stakeholder queries and provide timely updates on critical issues • Identify process gaps and support continuous improvement initiatives • Support knowledge transfer and transition activities when required • Guide junior team members and provide support in resolving operational queries BCom About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.