
Supply Chain Operations Specialist
Accenture · Navi Mumbai
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Job description
Skill required: Fulfill - Order Management Designation: Supply Chain Operations Specialist Qualifications:Any Graduation Years of Experience:7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? • Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize 5 for every 1 spent on our services • This role requires an individual with strong inventory management skills, an in-depth understanding of the unique challenges associated with perishable goods, and the ability to collaborate with cross-functional teams to ensure timely and efficient replenishment of stock. The ideal candidate will be responsible for managing the flow of fresh produce, flowers, and plants, ensuring that inventory levels are optimized • Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. • Includes Distributed Order Management for both on-line and physical network management. What are we looking for? • Education: • Bachelors degree in supply chain management, Business Administration, Logistics, or a related field. Professional certifications (e.g., APICS CPIM, CSCP) are a plus • Experience: • 5+ years of experience in replenishment, inventory management, or supply chain operations, with at least 2 years in a leadership role • Experience managing perishable goods, particularly in the fresh produce and floral categories, is highly preferred • Knowledge of inventory management systems (e.g., SAP, Oracle, or other ERP systems) and replenishment software • Previous experience in the retail or foodservice industries, particularly in fresh produce, floral, or perishables categories • Familiarity with demand forecasting models and supply chain optimization tools • Ability to work in a fast-paced, deadline-driven environment with high attention to detail • Knowledge of sustainability practices in supply chain management and perishable goods • A keen eye for detail, especially in managing product quality, shelf life, and waste reduction • Familiarity with handling supply chain challenges related to perishable Roles and Responsibilities: • Lead replenishment planning for fresh produce, floral products, and plants by aligning inventory with demand forecasts, seasonal trends, promotions, and sales • patterns. Collaborate with demand planning, merchandising, sales, marketing, store operations, logistics, and transportation teams to ensure product availability and • timely stock movement. • Monitor inventory levels, shelf life, stock rotation, and product lifecycle to reduce excess stock, spoilage, waste, and stock shortages while maintaining freshness. • Optimize order quantities, delivery schedules, lead times, and transportation costs without affecting product quality. • Build strong supplier and vendor relationships to support timely deliveries, quality control, and product availability. Resolve issues related to quality, delivery delays, • damaged goods, order differences, and failure to meet product specifications. • Use inventory systems, sales data, forecasting tools, and market insights to analyze product performance and improve replenishment strategies. Track and report key • performance indicators, including stock turnover, product availability, waste, and service levels. Provide recommendations to leadership based on data analysis. • Ensure fresh and floral products meet company quality standards, food safety regulations, handling requirements, and sustainability practices. Identify and implement • process improvements to strengthen replenishment efficiency and supply chain operations. • Lead, coach, and develop replenishment specialists and associates by providing guidance on inventory management, product handling, and replenishment processes. • Promote a collaborative and results focused culture that improves operational efficiency and minimizes waste. • Improvements made: Removed apostrophes, slashes, hyphens, and repetitive wording while retaining the main responsibilities. Any Graduation About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.