Digital Content Management Assoc Manager

Job description

Skill required: Marketing Operations - Web Content Management Designation: Digital Content Management Assoc Manager Qualifications:Any Graduation Years of Experience:10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? • Help balance increased marketing complexity and diminishing marketing resources. • Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services. • Role requires Digital Marketing Ads Promotion creation design • A software system that provides website authoring, collaboration, and administration tools designed to allow users with little knowledge of web programming languages or markup languages to create and manage website content with relative ease. What are we looking for? • Primary skill - Web Content Management - P5 • Secondary skill - Adobe Experience Manager (AEM) - P5 • HTML5 - P5 Roles and Responsibilities: • Key Responsibilities • Lead daily AEM web operations, delivering content updates, page builds and campaign launches on time. • Manage team work plans, capacity, priorities and task allocation. • Oversee AEM authoring: pages, components, templates, content and experience fragments, and digital asset management. • Manage publishing workflows, dispatcher cache and replication for error-free go-lives. • Troubleshoot AEM and website issues with minimal downtime and clear root cause analysis. • Lead knowledge transfer and transition of new sites, including CMS migrations. • Ensure compliance with brand, accessibility, data protection, security and SEO standards. • Own QA and review processes, coach the team and reduce defects and rework. • Monitor performance, analytics and user feedback; recommend UX improvements. • Act as primary contact for clients and onshore stakeholders, managing scope, timelines, risks and escalations. • Track and report SLAs, KPIs and volume trends to senior management. • Drive process improvements and automation. • Collaborate with IT, marketing, design and QA teams. • Work from office in rotational shifts for market overlap. • • Skills and Competencies • Hands-on AEM author-administrator experience AEM Sites and Assets preferred. • Working knowledge of HTML, CSS, JavaScript and basic Java-Sling. • Experience with Google or Adobe Analytics. • Understanding of web security, WCAG accessibility and SEO. • Experience with JIRA or Workfront. • Strong people management, coaching and performance management. • Excellent communication and stakeholder management, including client-facing and senior reporting. • Strong problem solving, prioritisation and ability to handle multiple projects under tight deadlines. Any Graduation About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.