Bengaluru AI Architect IND 560035

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description AI Architect/developer Summary Build, integrate and scale enterprise AIOps, automation and Agentic AI/GenAI-enabled operations capabilities. The role converts operational pain points into governed use cases for event intelligence, knowledge-assisted triage, incident summarization, predictive insights and closed-loop remediation across hybrid infrastructure, network, cloud and application environments. Responsibilities Design and implement Agentic AI, AI-assisted event correlation, incident classification, RCA, knowledge/RAG, summarization and recommended-action capabilities for POCs. Prepare prompts and AI instructions, define confidence and evidence handling, capture analyst acceptance or override, and tune outputs against test results. Implement AI guardrails covering access, sensitive data, explainability, auditability, quality and human approval checkpoints. Define expected AI outcomes with domain SMEs and evaluate responses against realistic happy-path, exception and failure scenarios. Integrate AI services with events, topology, knowledge, workflows and ITSM interfaces, using mocks where source systems are unavailable. Develop automation workflows for diagnostics, ticket creation, enrichment, notification, remediation, validation and rollback using APIs, scripts and orchestration platforms. Implement Agentic AI/GenAI-assisted capabilities such as incident summarization, knowledge retrieval, recommended actions and operator copilots with defined human approval checkpoints. Establish guardrails for prompt handling, sensitive data, access control, audit logging, model quality, hallucination risk and responsible use in operations. Integrate automation platforms with ITSM, CMDB, collaboration, knowledge, network and security systems using REST APIs, webhooks and event-driven patterns. Troubleshoot workflow and model-response issues across development, test and production environments. Create reusable patterns, technical standards and implementation accelerators, and mentor team members according to assigned seniority. Primary Skills: GenAI assistants and agents development, RAG, prompt framework & governance, model evaluation, Kubernetes, AIOps, automation, APIs, Python or PowerShell, ITSM integration, data analytics and production implementation, AWS cloud platforms, proposal development, effort estimation/costing and executive presentations. Practical knowledge and hands-on experience with any Enterprise Network technologies such as SDWAN, WiFi, MPLS, Data Centers, Campus (LAN/WAN). Secondary Skills: SQL and log analytics, ITSM lifecycle, Enterprise observability, event management. Required Experience and Qualifications Relevant experience in AIOps, automation, platform engineering, data engineering or AI-enabled operations. Experience with scripting and API integration, including authentication, payload design, error handling, rate limits and operational logging. Practical knowledge of AI/GenAI operational patterns, with the ability to distinguish deterministic automation from probabilistic AI recommendations. Ability to produce solution designs, implementation plans, runbooks, test evidence and production handover documentation. Preferred / Nice-to-Have Capabilities Experience in telecom, enterprise network platform or managed-service delivery environments. Exposure to agentic workflows, MCP-compatible tools, RAG, vector search, model gateways or AI observability. Cloud and container experience across Azure, AWS and Kubernetes-based platforms. ͏ ͏ ͏ ͏ Mandatory Skills: GCP AI Architecture . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Apply Now Start applying with LinkedIn Please wait... Information at a Glance Get Job Alerts Receive notifications when we have open roles and get other relevant career news ">Register > Join Us Explore open roles that match your interests and skills ">Search Jobs > If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com . We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity. Wipro.com Explore All Jobs Privacy policy Terms of use Fraud Awareness Wipro Locations Cookie Consent Manager Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. © 2026 Wipro Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. Consent to all Functional Cookies Functional Cookies Provider Description Enabled YouTube YouTube is a video-sharing service where users can create their own