Sr. Data Center Technician

Job description

ADVANCE YOUR CAREER. ADVANCE THE WORLD. At AMD, we believe technology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the future. Whether you’re designing next-gen processors, enabling AI breakthroughs, or bringing leading edge products to market, every role at AMD contributes to something bigger — technology that moves the world forward. Join us and, together, we’ll advance your career. THE ROLE: The Sr. Data Center Technician is a senior, hands-on technical role responsible for the installation, bring-up, validation, troubleshooting, and lifecycle management of high-performance server and GPU infrastructure within an AI data center environment. This individual will serve as a technical anchor for the site, resolving complex hardware and firmware issues, supporting new silicon and platform bring-up and validation, and helping ensure the reliability and operational readiness of the server fleet. The role requires deep hands-on experience with AMD GPU platforms, server validation, hardware and firmware troubleshooting, and end-to-end data center operations. THE PERSON: The ideal candidate is a highly technical, hands-on problem solver with strong server, GPU, hardware, firmware, and data center troubleshooting experience. You are comfortable working across server platforms, GPU infrastructure, silicon validation, provisioning, and physical data center operations. You can independently troubleshoot complex issues, communicate effectively with technical and non-technical stakeholders, mentor junior technicians, and contribute to operational processes and best practices. KEY RESPONSIBILITIES: • Perform server installation, rack setup, structured cable management, and infrastructure bring-up within an AI data center environment. • Execute bring-up, validation, and troubleshooting of AMD GPUs, GPU-UBB assemblies, and OAM modules. • Install, remove, and troubleshoot OAM modules and cold plates used in liquid-cooled hardware environments. • Create and troubleshoot OAM, SMC, and UBB FRUs and coordinate component replacement and remediation. • Flash, update, and troubleshoot firmware, BIOS, FPGA, and BMC across diverse server mainboards and platforms. • Validate and test server mainboards and silicon, document results, identify anomalies, and escalate issues as appropriate. • Support new platform and silicon bring-up and validation efforts, including MAAS/PXE-based server provisioning. • Provide server service desk remediation and triage hardware break/fix issues across the server fleet. • Maintain accurate server asset inventory, records, and technical documentation. • Participate in on-call rotations and respond to critical hardware incidents in a timely manner. • Serve as a senior technical resource and mentor junior data center technicians. • Communicate effectively with technical and non-technical stakeholders regarding issues, troubleshooting, and resolution. • Contribute to process improvements, SOP development, and operational best practices. PREFERRED EXPERIENCE: • Hands-on experience installing, validating, and troubleshooting servers and GPUs within a data center environment. • Experience with AMD GPU platforms, GPU-UBB bring-up, OAM modules, and cold plate hardware. • Experience creating and troubleshooting OAM, SMC, and UBB FRUs. • Proficiency flashing and updating firmware, BIOS, FPGA, and BMC across multiple server platforms and mainboards. • Experience performing server validation and testing of server mainboards and silicon. • Familiarity with MAAS, PXE installation, and server provisioning workflows. • Strong hardware troubleshooting and problem-solving skills with demonstrated ability to resolve complex issues in a timely manner. • Experience with service desk and ticketing systems such as Jira, including server service desk remediation and break/fix activities. • Background in semiconductor or high-performance computing environments, including semiconductor fab or server validation experience. • Experience managing the physical server lifecycle, including deployment, migration, decommissioning, and large-scale inventories consisting of hundreds of servers. • Systems administration experience with Active Directory, including on-premises and Azure environments, VMware/vSphere, Office 365, and Windows Server. • Familiarity with server monitoring tools and remote administration. • PowerShell scripting and automation exposure. • Experience supporting on-call operations and critical hardware incident response. • Experience mentoring or providing technical guidance to junior data center technicians. ACADEMIC CREDENTIALS: •  Associate degree in computer science, computer engineering, Information technology or equivalent experience preferred. • CompTIA A+ or equivalent experience. • CompTIA Server+ or equivalent experience. • Windows OS experience. • MCP/MSCE certification preferred. • Scripting experience preferred – PowerShell, Python, Bash. LOCATION: Austin, TX This role is not eligible for visa sponsorship. #LI-DNI Benefits offered are described:  AMD benefits at a glance . AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process. AMD may use Artificial Intelligence to help screen, assess or select applicants for this position.  AMD’s “Responsible AI Policy” is available here. This posting is for an existing vacancy.