Analyst, Collections Heredia, Provincia de Heredia

Job description

Skip to main content Search Jobs Keywords Location Radius Analyst, Collections Req # 212742 Location Heredia, Provincia de Heredia, Costa Rica Job Category Finance Date posted 11/11/2026 Apply Now Overview This is where your insights influence change. As a member of the Baxter Finance team, you have the critical thinking and analytical mindset that allows you to translate data into meaningful, actionable insights that help teams learn and adapt along the way. We guide our internal partners to understand financial opportunities or realities that move Baxter forward and closer to our mission to save and sustain lives. While you often work independently with your cross-functional team, you always have the greater finance organization to lean on for support and career mentoring. Support for Parents Continuing Education/ Professional Development Employee Health & Well-Being Benefits Paid Time Off 2 Days a Year to Volunteer Success Profile What makes a successful Finance team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit. Adaptable Analytical Detail-oriented Easygoing Results-driven Team player Analyst, Collections Apply Now This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your role at Baxter The Analyst, Collections position is uniquely positioned to make a tangible impact on our financial operations. By efficiently performing your expertise in handling and reducing aging portfolios, you will play a relevant role in our mission to deliver best-in-class healthcare solutions. Your ability to technically identify, resolve, and collect past-due invoices, while providing outstanding customer service, will be key to maintaining and improving our financial health! Your team At Baxter Healthcare, we value partnership and inclusivity. Join a team that is dedicated to developing quality products with the patient in mind. Work alongside hardworking individuals, explore our diverse product portfolio, and benefit from the mentorship of our encouraging leadership team within our multinational organization! What you'll be doing Handle the Dispute (GetPaid) email box, forwarding emails to the proper individual/team, enter notes with sufficient information for the owner. Contact customers on delinquent accounts for resolution and payment, recording all activities in GetPaid notes. Communicate account delinquency information to Sales personnel as per standard collections and partner concern processes. Resolve unidentified payments and A/R-related disputes within prescribed time frames. Review credit limit and risk issues with the Credit Supervisor, making recommendations regarding limits, terms, and risk categories. Maintain daily Pending Order and On-Hold reports; Issue requests for refunds of cash on account or credit memos as needed. Review Dispute documentation and assign to the appropriate internal owner. Contact customers regarding unidentified Disputes, resolve the reasons, secure additional documentation, and assign them to the accurate owners. Engage with internal departments to research and support payment issues. Identify repetitive issues and communicate them for root cause analysis and resolution. Supply to improving execution and operational efficiency through training and support and participate in the performance review process and achieve past-due percentage and DSO-related goals. Highlight problematic accounts to the collections' supervisor with detailed explanations and request assistance. What you'll bring Bachelor’s Degree in Accounting, Finance, Business Administration, Economics, or a related field. 2 years of successful experience in commercial collections English level B2+ Microsoft Office suite proficiency Experience in optimizing execution within the Collections process Experience in JDE, SAP, or GetPaid is desirable Advanced French preferred. Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice . Apply Now Address Explore this location F33 American Free Zone 3006 San Francisco Costa Rica Explore This Location Share LinkedIn Facebook X Email Hear from Our Employees Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world. Meet Monica Weber, Senior Analyst, Finance, Singapore “Though Finance is often referred to as a support function, I find finance to be a critical aspect of Baxter operations. The finance community is one of the most connected across the globe and, from my experience, highly regarded among business partners. Every project I support or initiative I'm involved in I try to look at the total Baxter picture and understand how it relates to the business and patients. Having that level of insight behind my work drives motivation.” Meet Serge Vandermotten, COE Controller, Benelux “My job has always fascinated me at Baxter. After 33 years of service, this is where I want to continue my career. I have stayed because it is a large company grounded in sound ethics and provides countless opportunities for development and innovation. It is a company that lives, progresses, and constantly develops with time. I have great pleasure in forming professional relationships with my colleagues as we learn from each other’s experiences.” Meet Joselyn Alvarez, Senior Analyst, Costa Rica “It is impossible to be a part of Baxter and not learn and grow. I've had the opportunity to learn valuable skills from coworkers and enjoy the relationships we have built as professionals. As a global company, Baxter always looks towards automation and improvement. I know that my work helps us be more efficient and precise in ensuring that our products are consistently available to patients.” Related Content Employee Benefits Our comprehensive benefits options reflect the value we place in our employees. Learn More March 28, 2024 People of Baxter Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world. These are our stories. Learn More March 28, 2024 Read Time: 5 min. Our Stories - Hub Employee Stories Article Meet Yukinari Kono, GM of Kidney Care