Tech Operations and Support, Senior Analyst Bengaluru, Karnataka Category: Data, Digital and Technology

Job description

Tech Operations and Support, Senior Analyst Bengaluru, Karnataka Apply Now Job ID R0194161 Category Data, Digital and Technology Subcategory Data, Digital and Technology,Data, Digital and Technology Business Unit Corporate Functions Job Type Full time By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Bengaluru, the city, which is India’s epicentre of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement Role Summary: We are seeking a proactive and detail-oriented Lead Data Operations Analyst to manage a team responsible for the reliable execution, monitoring, and investigation of ETL pipelines supporting KTLO (Keep the Lights On) functions. The lead will ensure adherence to Standard Operating Procedures (SOPs), oversee timely and accurate data feed delivery, and guide the team in identifying and resolving data-related issues through strong analytical thinking. This role will serve as the primary point of contact (POC) for client communication, both verbal and written, and play a key role in driving operational excellence. Key Responsibilities: Operational Oversight: Manage and coordinate daily/weekly operational activities Ensure timely and accurate ETL pipeline refreshes and data validations Supervise and support root cause analysis for data issues, guided by SOPs and escalation protocols. Client Communication & Stakeholder Management: Act as the primary client-facing representative for all operational updates and data issue escalations. Communicate clearly and professionally with stakeholders via email, reports, and meetings and collaborate effectively for cross-functional teamwork. Qualifications & Skills: 3-4 years of experience in KTLO operations and data management Familiarity with data investigations , refresh monitoring Proficiency in SQL, Python and strong understanding of data integration/ETL processes. Excellent verbal and written communication skills with experience in client interaction and stakeholder reporting. Strong organizational, problem-solving, and conflict-resolution skills. Preferred: Experience working in SLA-driven environments. Why Join Us? This is a high-impact role at the intersection of business intelligence, data quality, and client success. You'll lead a dedicated team, ensure reliable delivery of critical reporting operations, and directly contribute to data excellence in a fast-paced, collaborative environment. Benefits: It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are: Competitive Salary + Performance Annual Bonus Flexible work environment, including hybrid working Comprehensive Healthcare Insurance Plans for self, spouse, and children Group Term Life Insurance and Group Accident Insurance programs Employee Assistance Program Broad Variety of learning platforms Diversity, Equity, and Inclusion Programs Reimbursements – Home Internet & Mobile Phone Employee Referral Program Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days) Locations IND - Bengaluru Worker Type Employee Worker Sub-Type Regular Time Type Full time Apply Now Share this job Facebook Xing LinkedIn Email Related content Learn more Frequently Asked Questions Learn more Healthcare for all Learn more How We Partner Learn more Innovators in Science Award Winners Learn more Luck is not a strategy Learn more Takeda Unveils Newly Renovated Cambridge Building Learn more Our Commitment to the Planet Learn more Our Products Learn more Our R&D Pipeline Learn more Patient Story: Rosie Learn more Putting Patients First Learn more Sustainable Value Report 2023 Learn more Takeda Global Headquarters Learn more Informiere dich über Stellenangebote Takedas Produktionsstandort Learn more Takeda in the US Learn more Takeda’s Global CSR Program Learn more The History of Takeda Learn more Values and Corporate Governance Learn more Takeda Manufacturing - 2021 Facilities of the Year Learn more Takeda Acquires Adaptate Therapeutics Learn more BioLife Plasma Services Learn more Biotech Site in Covington, GA Learn more Takeda’s Position on Climate Change Learn more Corporate Responsibility Learn more <li class="js-hub-item hub-content__item showing-by-filter showing-by-load" data-hub-read-time="" data-hub-origin="False" data-hub-title="Diversity, Equity and Inclusion" data-hub-meta-title="" data-hub-meta="" data-hub-url="jobs.takeda.com/" data-hub-isfallbackpage="False" data-hub-order="0" data-hub-link="https://www.takeda.com/corporate-responsibility/sustainable-value-report/people/diversity-equity--inclusion/" data-hub-image="https://tbcdn.talentbrew.com/company/1113/v3_0/img/content/rc_dei.png" data-hub-created-by="TMP created" data-hub-date-updated="02/26/2025 19:36:57" data