Anaplan Support Engineering

Job description

Job Description: Anaplan Support Engineering Job Location: Bangalore Application Support • Provide Level 2/Level 3 support for Anaplan production environments. • Monitor daily application health checks and operational activities. • Perform model backups, validation, and readiness checks. • Investigate application errors, data discrepancies, and user-reported issues. • Support monthly, quarterly, and annual business cycles. Incident & Problem Management • Analyze and troubleshoot production incidents. • Drive root cause analysis and corrective actions. • Ensure timely resolution of service tickets within SLA. • Participate in critical incident bridges and business war rooms. • Maintain detailed ticket updates and communication with stakeholders. Data & Integration Support • Monitor and support Anaplan integrations with upstream and downstream systems. • Troubleshoot import/export processes and scheduled jobs. • Coordinate with integration teams and middleware teams for data flow issues. • Validate data reconciliation across systems. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.