Lisboa AI & Automation Solutions Developer 11

Job description

At Fujitsu, we've been driven to create a sustainable world through innovation since 1935. Today, we lead in digital transformation globally with our 130,000 employees across 50+ countries. We empower our diverse community to achieve greatness through career development and opportunities. Explore our internal positions and join us in shaping a brighter future. Thank you for being a part of Fujitsu. We look forward to growing together toward a brighter future. AI & Automation Solutions Developer Location: Portugal / Poland / Costa Rica Reports to: Product Owner / Chief Architect Role Overview: We are looking for a motivated Solutions Developer to join our Product team responsible for developing, enhancing, and supporting cloud-based Contact Center and AI solutions built on Amazon Connect and AWS. This role is ideal for an early-career engineer who enjoys problem-solving, software development, cloud technologies, and Artificial Intelligence. You will work alongside senior engineers, solution architects, and product owners to deliver innovative customer-facing capabilities including AI Agents, conversational AI, automation, voice translation, analytics, and core system integrations. The role is approximately: • 70% Solution Development, Testing & Implementation • 15% Operational Support • 10% Solution Design & Technical Learning • 5% Customer & Stakeholder Collaboration Key Responsibilities: Solution Development • Develop, test, implement and support solutions built on AWS and other Cloud technologies. • Build integrations between contact center platforms, AI services, ITSM tools, and enterprise applications. • Assist in the delivery of AI-powered capabilities including AI Agents, Agent Assist, RAG solutions, translation services and workflow automation. • Troubleshoot defects and contribute to continuous improvement initiatives. • Follow engineering standards, coding best practices, and security guidelines. AI & Innovation • Support the development and testing of Generative AI and Large Language Model (LLM) solutions. • Assist with prompt engineering, knowledge bases, AI orchestration, and conversational AI use cases. • Contribute to experimentation, prototyping, and evaluation of new AI capabilities. Testing & Support • Create and execute unit, integration, and end-to-end tests. • Support deployment, release, and operational activities. • Assist in diagnosing and resolving production issues. • Contribute to technical documentation and support materials. Collaboration & Learning • Work closely with Product Owners, Architects, Developers, BAU specialists and Service desk operational teams. • Participate in Agile ceremonies including sprint planning, stand-ups, retrospectives, and demonstrations. • Continuously develop technical expertise in AWS, AI technologies, and software engineering practices. Qualification, Skills & Experience: Experience, academic exposure, or strong interest in the following: • AI & LLM Technologies: Generative AI, AI Agents, OpenAI APIs, Amazon Bedrock, Prompt Engineering. • Software Development: Python, JavaScript, TypeScript, Java, Node.js, REST APIs, JSON, API integrations. • Frontend Development: React, Redux Toolkit (RTK), TypeScript, Micro-frontends, Accessibility (A11y). • Cloud & DevOps: AWS (Amazon Connect, Lambda, S3, Redshift, CloudFormation, CDK), Git, CI/CD, Infrastructure as Code. • Professional Skills: Problem solving, technical troubleshooting and debugging skills, stakeholder engagement, technical communication, Agile delivery, teamwork, and continuous learning. • Certifications: AWS Certified Cloud Practitioner or AI Practitioner or Developer – Associate or Solutions Architect – Associate; Agile Fundamentals. Success in this role will be measured through: • Delivery of assigned stories and tasks within agreed sprint timelines. • Quality and reliability of developed solutions. • Contribution to successful product and project outcomes. • Reduction in defects and rework. • Growth in technical capability and AWS expertise. • Positive feedback from stakeholders and team members. Relocation Supported: No Visa Sponsorship Approved: No Copyright 1995 - 2024 Fujitsu Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. 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