Aguascalientes Associate Order Management Logisitics Officer

Job description

Join our team as an Order Processing Associate , where you will play a key role in ensuring customer orders are processed accurately and efficiently. This position supports business operations by validating information, resolving exceptions, and delivering a high-quality customer experience while meeting service and quality expectations. Key Responsibilities • Process customer orders, modifications, and cancellations accurately and on time. • Review and validate information across multiple systems and data sources. • Identify, investigate, and resolve discrepancies, exceptions, and incomplete requests. • Maintain accurate records, case documentation, and operational trackers. • Follow established procedures, business rules, and quality standards. • Communicate effectively with customers, sales teams, and internal stakeholders. • Manage workload to consistently achieve service level, productivity, and quality targets. • Demonstrate ownership of requests through resolution or appropriate escalation. Qualifications • Experience in order processing, customer service, shared services, or operational support roles. • Strong attention to detail and ability to work with multiple systems and sources of information. • Knowledge of transaction processing, data validation, and issue resolution. • Familiarity with operational procedures, documentation standards, and quality controls. • English (B2). • Proficiency in Microsoft Office applications and business systems. What We're Looking For • Strong analytical and problem-solving skills. • Customer-focused mindset with a commitment to service excellence. • Excellent written and verbal communication skills. • High level of integrity, accountability, and attention to detail. • Team-oriented professional with a collaborative approach. • Adaptability, continuous learning mindset, and willingness to embrace new processes. Closing Statement If you are passionate about delivering quality service, solving operational challenges, and creating value for our clients, we encourage you to apply for this opportunity. Ref. code: 505424 Posted on: 10 Nov 2026 Experience Level: Experienced Professionals Contract Type: Permanent Location: Aguascalientes, MX Brand: Capgemini Professional Community: Supply Chain Apply now » • Apply Now • Start applying with LinkedIn • Please wait... Find similar jobs: All rights reserved by Capgemini. Copyright © 2025 Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: • "route" is used for session stickiness • "careerSiteCompanyId" is used to send the request to the correct data centre • "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor • "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Advertising Cookies These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies. Consent to all Advertising Cookies Advertising Cookies Provider Description Enabled LinkedIn LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions Consent to cookies from provider LinkedIn