Director, eLearning & Training Management

Job description

At Insmed, every moment and every patient counts — and so does every person who joins in. As a global biopharmaceutical company dedicated to transforming the lives of patients with serious and rare diseases, you’ll be part of a community that prioritizes the human experience, celebrates curiosity, and values every person’s contributions to meaningful progress. That commitment has earned us recognition from leading workplace and culture organizations, including Science's Top Employers, Great Place To Work® in the U.S., and Fortune's Best Workplaces in BioPharma. For patients, for each other, and for the future of science, we’re in. Are you? About the Role: The Director, eLearning & Training Management is responsible for leading the global Training function at Insmed, including oversight, governance, and continuous improvement of the enterprise Learning Management System (LMS) and associated training processes across both GxP and non-GxP functions.  Reporting directly to the Senior Director, Global Quality Assurance, you will establish and maintain an effective, compliant, and scalable training framework that supports regulatory requirements, organizational capabilities, and enterprise business objectives. In collaboration with cross-functional stakeholders, you will provide strategic direction and operational leadership for enterprise training governance, learning technologies, training compliance, process optimization, and performance monitoring. You will drive continuous improvement through data-driven insights, automation, and innovative learning approaches to enhance training effectiveness, operational efficiency, and the learner experience. What You'll Do: In this role, you’ll have the opportunity to provide strategic leadership and oversight of Insmed's global enterprise training program, establishing scalable processes, governance frameworks, and standards that support both GxP and non-GxP business functions.  You’ll also: Lead the development, implementation, and continuous evolution of the enterprise training strategy, including new hire onboarding, foundational curricula, annual training requirements, and emerging organizational learning needs. Drive cross-functional alignment and stakeholder engagement to ensure training programs, processes, and technologies effectively support business priorities, regulatory requirements, and organizational capabilities. Provide strategic direction and operational oversight of the enterprise Learning Management System (LMS), including system governance, business requirements, lifecycle management, enhancements, and continuous improvement. Oversee global LMS operations through direct team leadership and collaboration with functional stakeholders, regional representatives, and system administrators, ensuring consistent processes, effective service delivery, and an optimal learner experience. Establish and monitor key performance indicators to assess training compliance, operational performance, and training effectiveness. Leverage data-driven insights, stakeholder feedback, and process assessments to identify risks and drive measurable improvements. Champion innovation, automation, and emerging learning technologies to simplify training processes, improve operational efficiency, and enhance learning effectiveness across the enterprise. Provide leadership, coaching, and development to the Training team, establishing clear objectives, accountability, performance expectations, and succession and capability development plans. Provide business oversight of LMS system lifecycle and compliance activities, including system releases, change controls, deviations, CAPAs, periodic reviews, audit trail reviews, and associated procedures and documentation. Partner with technical and validation teams to ensure appropriate validation, risk management, and ongoing system compliance. Serve as the enterprise subject matter expert for training processes and LMS governance, providing leadership and representation during regulatory inspections, internal audits, and external assessments, including oversight of associated commitments and remediation activities. Oversee LMS vendor relationships, including service performance, contractual obligations, licensing, and commercial considerations, ensuring alignment with business requirements, service expectations, and financial objectives. Who You Are: Basic Qualifications You meet one of the following minimum education and experience requirements: Master’s degree in related discipline along with a minimum of 8 years of progressive experience in enterprise training or learning management within the pharmaceutical or biotechnology industry; OR Bachelor's degree in related discipline along with a minimum of 12 years of progressive experience in enterprise training or learning management within the pharmaceutical or biotechnology industry. Preferred Qualifications In addition to meeting the basic qualifications above, you will also possess some or all of the following: Demonstrated leadership experience managing teams, developing talent, and driving results through cross-functional collaboration in a global, matrixed organization. Extensive experience in the strategic management, governance, implementation, and continuous improvement of enterprise Learning Management Systems (LMS) supporting both GxP and non-GxP functions. Strong knowledge of applicable US and international regulatory requirements, GxP standards, and quality and compliance expectations, with experience operating in global pharmaceutical environments, including the EU and Japan. Proven ability to develop and execute enterprise training strategies that align learning capabilities, compliance requirements, and organizational business objectives. Demonstrated success leading complex, cross-functional initiatives, driving organizational change, and delivering measurable improvements in operational performance and training effectiveness. Strong understanding of computerized system lifecycle management, validation principles, and associated quality processes within regulated environments. Experience supporting global health authority inspections, regulatory audits, and associated compliance activities preferred. Strong business acumen, strategic thinking, and analytical capabilities, with demonstrated ability to leverage performance metrics and emerging technologies to drive innovation and continuous improvement. Excellent executive communication, stakeholder management, and influencing skills, with the ability to communicate complex topics clearly and concisely across organizational levels. Where You’ll Work This is a hybrid role based out of our Bridgewater, NJ office. You’ll have the option to work remotely, with in-person collaboration when it matters most. Travel Requirements This role requires occasional domestic & international travel (approximately 5-10%) #LI-hybrid #LI-EG1 Pay Range: $177,000.00-242,000.00 Annual Life at Insmed At Insmed, you’ll find a culture as human as our mission—intentionally designed for the people behind it. You deserve a workplace that reflects the same care you bring to your work each day, with support for how you work, how you grow, and how you show up for patients, your team, and yourself. Highlights of our U.S. offerings include: Comprehensive medical, dental, and vision coverage and mental health support, annual wellbeing reimbursement, and access to our Employee Assistance Program (EAP) Generous paid time off policies, fertility and family-forming benefits, caregiver support, and flexible work schedules with purposeful in-person collaboration 401(k) plan with a competitive company match, annual equity awards, and participation in our Employee Stock Purchase Plan (ESPP), and company-paid life and disability insurance Company Learning Institute providing access to LinkedIn Learning, skill building workshops, leadership programs, mentorship connections, an