Manager, SOX PMO - Business Process

Job description

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Manager, SOX PMO - Business Process, you'll lead Sarbanes-Oxley (SOX) compliance for assigned business processes as part of GitLab's second line. This is advisory work, not repeatable testing: you'll deeply understand how processes work, evaluate risks as the business changes, and help control owners design and remediate controls that hold up to audit. Judgment matters more than procedure. You'll form well-supported conclusions, align with control owners and Internal Audit, and defend positions to external auditors. GitLab already uses AI extensively, and the next phase brings AI agents into our SOX processes. You'll help teams adopt them with confidence, finding creative ways to enable new ways of working while maintaining compliance. You'll also partner with the information technology (IT) SOX PMO on readiness for new systems and applications. This role reports to the Senior Director, SOX PMO, within the Chief Accounting Officer's organization. What You’ll Do • Lead SOX compliance for assigned business processes as the second-line subject matter expert, advising control owners who own and operate the controls. Deeply understand each process, its systems and data flows, and resolve open questions and assumptions early. • Monitor risks from new and changing processes, products, and systems. Help control owners design, strengthen, or right-size controls, and contribute to the annual SOX risk assessment and scoping. • Evaluate control deficiencies individually and in aggregate, identify root causes, and prepare well-supported severity assessments. Work with management to develop, implement, and monitor remediation plans. • Prepare auditor-ready technical memos on sampling methodology, scoping, and control rationalization, using independent analysis and sound conclusions. Prepare reports and presentations on SOX compliance status for leadership. • Lead business walkthroughs and stakeholder meetings, and coordinate with Internal Audit and external auditors throughout the audit. Anticipate questions, support positions with data and judgment, and escalate risks and auditor comments promptly with a recommended path forward. • Advise on controls for AI-enabled processes and processes that use AI agents. Find opportunities to automate SOX work using AI tools, and validate their output. • Partner with the IT SOX PMO to assess new systems and controls, including application controls and key reports. • Develop and maintain accurate process narratives, flowcharts, and risk and control matrices as processes change. Collaborate with Finance, Operations, Legal, Human Resources, Sales, Engineering, and IT leaders to help them design and maintain effective business controls. What You’ll Bring • Hands-on SOX and internal controls experience in control design, remediation, and deficiency evaluation, beyond testing alone. Experience in the software or technology industry is required; SOX PMO, Big Four risk advisory, or assurance experience is a