Retail Operations Manager

Job description

At Meta Lab, we're building immersive environments that blend culture, technology, and hands-on experiences. Our retail teams are at the forefront of this mission, creating people-first experiences designed to make our products easy to experience and understand. Meta Lab stores are experiential retail spaces that put people and community first — a reinvention of the traditional shopping experience and As our retail footprint grows, we're looking for a Retail Operations Manager to build and run the operating systems behind our stores. You'll own operational processes and tools within the Meta Lab locations including inventory management, allocations, back-of-house operations, labor scheduling, retail technology and performance reporting. Additionally, you’ll act as a liaison with key cross-functional partners who support the retail teams. Our retail business is early-stage and growing fast. This role is for a builder: someone who can bring structure where it's missing, make sound calls with incomplete information, and set up processes that work across a few stores and then many. You'll design the processes and also run them day to day. You'll work closely with store and field leaders, Merchandising and Planning, Supply Chain, Retail Technology, Finance and Data teams so our stores can open, operate and grow smoothly.