Manager, Channel Development

Job description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Strategic Partner Growth: Lead Joint Business Planning (JBP) and Quarterly Business Reviews (QBRs) with key executive stakeholders to scale partner order volume, GMV, and category market share. Commercial & Portfolio Monetization: Promote and activate growth initiatives, including featured placements, co-funded promotional deals, and digital marketing packages, to boost vendor visibility and conversion. Data-Driven Analytics: Leverage performance dashboards (e.g., Tableau, Looker, Excel) to identify account growth gaps, spot operational bottlenecks (such as rejection rates or vendor delays), and pitch data-driven solutions. Cross-Functional Execution: Collaborate with Marketing, Operations, Sales, and Content teams to execute localized campaigns, enrich shop catalog listings, and enhance front-end user experience. Relationship & Portfolio Management: Serve as the strategic contact for senior merchant leadership, managing high-volume account portfolios, renegotiating commercial terms, and maintaining strong partner retention. Experience: 3–5+ years in Key Account Management, Channel Development, Business Development, or Partner Management in e-commerce, quick-commerce, retail, or FMCG. Analytical Capability: Advanced proficiency in Excel (Pivot Tables, data cleaning) and experience translating complex metrics into strategic account plans. Commercial Acumen: Strong background in deal negotiations, revenue forecasting, and joint campaign planning. Communication & Leadership: Excellent presentation and negotiation skills, comfortable influencing both store operators and executive-level leadership. Education: Bachelor’s degree in Business, Commercial Management, Marketing, or a related field.