Senior Manager, Revenue Operations, Mainland China

Job description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Overview: Visa is seeking a Senior Manager, Revenue Operations, to join our Mainland China Finance team. Revenue Operations is responsible for the end-to-end processes, systems and controls that support accurate, timely and scalable revenue execution. Key areas of responsibility include: Managing billing processes and systems and ensuring transactions are processed accurately and on time. Partnering with cross-functional stakeholders to implement and optimize pricing, products and related operational changes. Reviewing contracts to assess Visa’s contractual pricing obligations. Managing pricing setups, billing, and the related accounts receivable and accounting. Analyzing revenue, fee drivers, client-reported data, and other related metrics to identify revenue opportunities and ensure the timeliness and accuracy of reported data. Driving the simplification, standardization and automation of Revenue Operations processes. This role reports to the Senior Director – Controlership in the Mainland China office. What a Senior Manager, Revenue Operations does at Visa: This role is responsible for all aspects of the clients’ billing and accounting activities, ensuring timeliness, accuracy of inputs/outputs relating client billing and GOC activities. This is a hands-on role requiring strong accounting and finance fundamentals, sound data and query capabilities, and the ability to lead complex initiatives from design through implementation. The successful candidate will work effectively across functions, exercise sound judgment and take a practical, solutions-oriented approach. Core Revenue Operations responsibilities may include: Review client contracts and commercial terms to identify pricing and billing requirements and ensure they are translated into accurate operational setup. Set up, manage and monitor pricing plans, including validation of configuration and downstream billing outcomes. Oversee billing, accounts receivable and related accounting activities, with a focus on timeliness, accuracy and control effectiveness. Coordinate the collection, analysis and follow-up of client-reported data, working directly with clients and internal teams to resolve discrepancies. Manage complex queries and correspondence from internal stakeholders and external clients, ensuring clear ownership and timely resolution. Prepare management reporting, operational metrics and ad hoc analyses, translating data into clear insights and recommendations. Lead root-cause analysis and implement sustainable process improvements that enhance efficiency, scalability and control. Identify and deliver opportunities to use technology, automation and AI to simplify work, reduce manual effort and improve quality. Support broader revenue initiatives, projects and analyses as business needs evolve. Why this is important to Visa: Revenue Operations supports the accurate delivery of client invoices and the associated collection process. Effective processes, systems and controls are therefore critical to successful delivery. As billing activities become increasingly data-driven and technology-enabled, we are looking for someone who can combine strong financial fundamentals with analytical thinking and digital curiosity, helping the team move from manual execution toward smarter, more scalable ways of working. Visa requires at least 4 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications What you will need: 10+ years of progress experience in audit or accounting, working in a large and fast paced multinational commercial environment. Bachelor’s degree in finance, accounting, business, data/analytics or another relevant quantitative discipline. Experience implementing or transforming billing systems, from business requirements and testing through go-live. Strong problem-solving mindset, with the ability to break down ambiguous problems, investigate root causes and develop practical solutions. Intellectual curiosity. You naturally ask questions, challenge assumptions and seek to understand why things work the way they do. Collaborative working style with the confidence to engage stakeholders across Finance, Operations, Technology and other business functions. Strong analytical skills and comfort working with data to identify trends, exceptions, root causes and opportunities for improvement. Ability to translate analysis into clear insights and actionable recommendations, rather than simply producing data. Strong digital mindset and willingness to continuously learn and experiment with new tools. Experience or strong interest in using AI and productivity tools such as Microsoft Copilot, Claude, Power BI, Excel and automation solutions to simplify workflows and improve operational efficiency. Ability to identify repetitive or manual activities and rethink how they could be simplified, standardized or automated. Sound judgment and ability to take ownership of issues from identification through resolution. Attention to detail while maintaining the ability to see broader business and process implications. Ability to work independently in a dynamic environment with appropriate judgment and minimal supervision. What will also help: Understanding of accounting and billing principles. Exposure to Oracle Financials, ORMB, VGBP or other enterprise billing and financial systems. Experience with visualization, analytics, automation or AI-assisted workflows. Ability to communicate complex issues in a simple, structured and business-focused way. Strong business ethics and willingness to speak up, challenge constructively and drive change. Projects you will be a part of: Visa China Domestic Market Open: partner with cross-functional teams in Mainland China and across Visa globally to support operational readiness and successful go-live. Design and standardize end-to-end Revenue Operations processes and procedures for Visa Mainland China, including billing, tax-related operational requirements and GOC activities. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.