Director, Enterprise Platform

Job description

The Meta Enterprise Platform organization builds and brings to market the platforms, products, and AI-powered systems that enterprises use to run their businesses on Meta technologies. Our customers are among the world's largest and most sophisticated organizations, and their success depends on deep partnership across product, engineering, and go-to-market. Meta is seeking a Director for the Enterprise Platform organization. This is a very strategic role that includes externally-oriented, customer-facing role to define the growth architecture for enterprise responsible for owning the end-to-end pre-sales and post-sales relationship for Meta Enterprise Platform's highest-priority, Chief Enterprise Platform Officer-sponsored customers. The Director will act as and lead customer advocacy as well ensuring Product Market Fit across AI products and models inside Meta, connecting executive leadership, GTM, Product, and Engineering teams around a shared set of customer outcomes. This person will ensure every strategic account has an executive engagement plan, clearly defined customer outcomes, coordinated follow-through, and a credible path to deployment and expansion. They will also build the feedback loops that translate customer insight and deployment blockers into actionable product and go-to-market priorities. A successful candidate will be equally comfortable in front of a customer's C-suite and in a technical product review internally as we create a scaled motion for products.. They will bring strong executive presence, commercial instinct, and the ability to shift seamlessly between strategic counsel and hands-on execution, while operating with discretion in a fast-moving, high-expectations environment.