Sr Subject Matter Expert (Support&Ops)

Job description

Role summary Execute security and identity impact assessments across all relevant landscapes and support remediation, testing, deployment preparation, cutover, and post-migration stabilisation. Key Responsibilities Key responsibilities • Assess impacts to user identities, email attributes, authentication flows, SSO, role assignments, workflows, interfaces, and security integrations. • Perform user and technical-account reviews and identify remediation actions for affected identities and access dependencies. • Validate authentication and SSO scenarios, including dependencies involving identity providers, SAP, and integrated applications. • Perform SailPoint-related checks for identity correlation, provisioning, access requests, workflows, connectors, and downstream impacts where applicable. • Define and execute security test cases; document results, defects, risks, remediation, and approvals. • Support deployment readiness, production cutover, validation, troubleshooting, and hypercare. • Maintain auditable evidence and ensure remediation follows access governance and change-control requirements. Mandatory skills and experience • Strong experience with SAP Security, user administration, authentication, SSO, and identity lifecycle processes. • Working knowledge of SailPoint or equivalent IGA platform, including provisioning and access-governance dependencies. • Ability to analyse impacts across SAP landscapes and integrated applications and translate them into remediation and test actions. • Strong testing, defect management, documentation, and audit-evidence skills. • Ability to work with business, application, Basis, infrastructure, IAM, and supplier teams. Skill Requirements Preferred skills • Experience with Entra ID/Azure AD, Active Directory, Okta, SAP Cloud Identity Services, SAML, OAuth/OIDC, Kerberos, SNC, or certificate-based authentication. • SAP Security, SailPoint, Microsoft Identity, CISSP, CISM, or equivalent certification. • Experience with email-domain or corporate-identity migration. Expected deliverables • Security and identity impact assessment. Email Domain Change Programme - Resource RFP Requirements | Confidential ASTEMO | PROCUREMENT REQUIREMENT • Affected-user, account, interface, workflow, and integration inventory. • Remediation tracker with accountable owners and target dates. • Authentication, SSO, provisioning, and access test scenarios with evidence. • Cutover validation checklist and issue-resolution support. • Security handover and residual-risk documentation. Other Requirements 7. Vendor proposal response requirements • Candidate name, current location, proposed work location, and earliest availability. • CV with project history that explicitly demonstrates the mandatory experience. • Skills matrix mapped against each mandatory and preferred requirement. • English and Japanese language capability. • Relevant certifications. • Proposed commercial rate and any assumptions. • Confirmation that the supplier can maintain the required delivery capability throughout the planned approximately four-month engagement and support any approved extension. • At least two professional references or equivalent supplier assurance, where permitted by the supplier process. Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. • Disclaimer • Privacy Statement • Terms of use • Sitemap • Raise a Grievance • We use cookies on our site. Please read more about cookies policy here. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. 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