Track Lead (Support & Operations)

Job description

EUC Application and Endpoint Engineering L3 Engineer | JD EUC-L3 | Positions 4 Experience 10-17 years | HCL Deutsche Bank account HCL band 3.1 or 3.2 subject to discussion and final role mapping. Role purpose Own application release automation or endpoint remediation engineering in the assigned EUC lane. Build reusable solutions, diagnose difficult failures and lead implementation and technical quality. Key Responsibilities Key responsibilities • Packaging lane: design reusable packaging/release standards, install/detection logic and test patterns across relevant application types. • Endpoint lane: design policy/remediation patterns, targeting and validation that address root causes and avoid configuration conflicts. • Build CI/CD workflows for content validation, tests, artifacts, approved pilot release and evidence collection using supported platform interfaces. • Resolve complex deployment, context, dependency, endpoint policy or application-compatibility failures and implement fixes. • Define pilot and wider-release criteria, recovery/redeployment procedures and measurable validation with application owners. • Review scripts and designs, mentor engineers and personally implement framework enhancements and high-risk technical changes. Skill Requirements Essential skills and experience • 10-17 years of relevant experience with deep engineering expertise in the assigned EUC lane. • Strong PowerShell, Git, automated testing, CI/CD and supported endpoint APIs, with evidence of building production release workflows. • Advanced knowledge of the selected endpoint platform and packaging or policy/remediation failure modes. • Evidence of personally delivering reusable automation, complex troubleshooting and controlled releases with verified outcomes. Tools and technology expertise • Core platform: Windows 11 and Microsoft Intune or Microsoft Configuration Manager (MECM/SCCM), with strong PowerShell and Git. • Packaging lane: Win32/.intunewin, MSI/MSIX/EXE, IntuneWinAppUtil, PSAppDeployToolkit where adopted, detection rules, dependencies and supersedence. • Endpoint lane: Intune/MECM policies, compliance/remediation scripts, deployment/endpoint logs and supported Microsoft Graph or platform APIs. CI/CD uses Jenkins, GitHub Actions or Azure DevOps. Preferred expertise • Pester, Microsoft Graph SDK, PSAppDeployToolkit, artifact repositories and macOS PKG/DMG where assigned. Expected engineering outputs • A working release-automation or endpoint-remediation framework with tests. • A resolved complex EUC issue and documented pilot/production validation. Own testing, approved implementation and validation. Follow access/change controls and protect credentials and production data. Other Requirements NA Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. • Disclaimer • Privacy Statement • Terms of use • Sitemap • Raise a Grievance • We use cookies on our site. Please read more about cookies policy here. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. 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