Lead, Learning Product Designer - Learning Excellence Organization (LEO)/Learning Solutions

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Human Resources Job Sub Function: Learning & Instructional Design Job Category: Professional All Job Posting Locations: Horsham, Pennsylvania, United States of America, Titusville, New Jersey, United States of America Job Description: Johnson & Johnson Innovative Medicine is recruiting for a Lead, Learning Product Designer for the Learning Excellence Organization to be located in Titusville, NJ or Horsham, PA. About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine Position Summary The Lead, Learning Designer is responsible for translating approved learning solution strategies into detailed, instructionally sound designs and high-quality learning assets that support business and learner outcomes. Reporting to the Lead Architect, this role takes solution blueprints and design direction and turns them into structured learner experiences through detailed instructional design, AI-enabled content creation and curation, assessment design, and iterative refinement across a range of modalities. This role bridges the learning design work LEO needs today with an emerging product-oriented model in which learning is designed as an evolving experience that fits into an overall learning ecosystem. Reporting to the Lead Architect, this role owns detailed design and development across modalities while also helping LEO move toward AI-enabled, reusable, measurable learning products. The Learning Product Designer applies instructional design, human-centered design, product thinking, and content architecture principles to create learning that is instructionally sound, business aligned, easy to find and reuse, and designed for deployment across the moments and channels where employees work and learn. This role is hands-on and forward leaning. It uses approved AI and learning technologies to accelerate creation, curation, quality review, personalization, and iteration, while preserving human judgment, subject-matter expertise, accessibility, and learning quality. The role partners across Learning Solutions, business teams, subject matter experts, technology partners, and vendors to move from standalone courses toward a governed portfolio of learning products that can be tested, improved, and scaled through the creation of content supply chain. Major Duties & Responsibilities 25% - Design and deliver learning products: Translate solution blueprints, business outcomes, audience needs, and design direction into detailed learning experiences and development-ready assets. Create storyboards, scripts, learning flows, practice, assessments, facilitator and learner materials, digital experiences, and reinforcement across virtual, instructor-led, digital, blended, and in-the-flow-of-work formats. 20% - Apply product thinking and iterative delivery: Manage assigned learning products across their lifecycle, not only through launch. Define the learner problem, intended outcome, minimum viable learning product, design hypotheses, roadmap, feedback loops, and enhancement priorities. Work through rapid, iterative design cycles and make evidence-based tradeoffs among learner value, speed, quality, risk, reuse, and cost. 20% - Utilize AI-enabled learning design: Use approved AI, authoring, collaboration, and media tools to create, adapt, curate, repurpose, and review content. Develop effective prompts and context, validate outputs for accuracy and instructional integrity, identify low-quality or generic output, and maintain a clear human-in-the-loop approach. As capability matures, help define and supervise repeatable AI-enabled workflows or agents within approved governance in close collaboration with the Learning Enablement & Strategy Team to establish our end-to-end solution. 15% - Enable a reusable content supply chain: In partnership with the Learning Strategy & Enable team, systematically design content for reuse from the start and layout a scalable framework. Identify when existing content can be curated, refreshed, modularized, or repurposed instead of built new. Apply metadata, tagging, taxonomy, versioning, source traceability, accessibility, and maintenance requirements so content can be stored, found, trusted, reused, governed, and deployed across approved channels. 10% - Partner across disciplines and influence decisions: Collaborate with the Lead Architect, Business Partners, Portfolio Teams, subject matter experts, Digital Experience Design, technology and platform partners, and vendors to refine requirements, validate assumptions, resolve decisions, and move work forward. Explain design choices in clear business language and protect the time of SMEs for decisions and validation that require their expertise. 10% - Measure product health and improve performance: Embed meaningful measures into learning products and use learner, stakeholder, usage, quality, and performance evidence to improve them. Contribute to measures such as adoption, cycle time, first-pass quality, reuse, learner experience, business relevance, and content health, including when content should be refreshed, consolidated, or retired. KEY WORKING RELATIONSHIPS Internal: Lead Architect Business Partnership Leads Portfolio Leads Digital Experience Designer Subject matter experts Cross-functional partners External: Key vendors and contractors responsible for learning design and content creation. Other Duties Support updates to existing learning products when business priorities, content, standards, platforms, or capability needs change. Contribute reusable templates, exemplars, prompts, quality criteria, design patterns, and documentation that improve consistency and speed across Learning Solutions. Participate in design critiques, experimentation, knowledge sharing, and capability building across LEO. Partner with vendors or contractors when specialized expertise or additional capacity is required, while maintaining internal accountability for design intent and quality. Support pilots and proofs of concept that test new approaches to content creation, reuse, deployment, personalization, and measurement. REQUIRED QUALIFICATIONS Education: - Bachelor's degree required. Experience: - Experience commensurate with a senior individual-contributor role in learning experience design, instructional design, digital product design, content design, or a related field. Required knowledge, skills, and abilities: ·       Learning and experience design: Strong grounding in adult learning, learning science, instructional design, human-centered design, UX, practice and assessment design, accessibility, and performance-focused learning. ·       Product mindset: Ability to frame learner and business problems, define outcomes, develop a minimum viable learning product, prioritize a roadmap, work iteratively, an