Technical Lead

Job description

Maintain Windows Server and Nutanix virtual environments, troubleshoot issues, tune performance, and manage tickets using ServiceNow. A day in the life of a Windows Server and Virtualization Engineer • Your primary role would be to ensure effective support, maintenance, performance tuning, and virtualization activities to ensure that our business units are satisfied with the high levels of infrastructure reliability. • You will monitor server infrastructure health, perform basic performance tuning, and handle basic networking configurations to translate internal client operational needs into highly stable system environments. • You will play a key role in identifying server bottlenecks and resolving technical infrastructure issues to provide the right operational data and updates to Technology Lead and Product Manager. • You would be a key contributor to building efficient infrastructure systems. Technical and Professional Requirements: • Provide L1/L2 support for all flavors of Windows Server environments (2012, 2016, 2019, 2022, 2025) including patch management and core services (AD, DNS, DHCP). • Perform foundational Windows Server performance tuning by analyzing event logs, registry optimizations, pagefile allocation, and utilizing tools like PerfMon. • Manage Nutanix Hyperconverged Infrastructure (HCI) including cluster health monitoring, VM provisioning, snapshots, and resource updates. • Diagnose basic networking issues within virtual environments, covering TCP/IP, subnetting, switching, and routing. • Efficiently navigate ServiceNow to own and manage the complete lifecycle of incident, request, and change management tickets. Technical Skills Profile: • Core Infrastructure: Windows Server Administration (All Versions) • Virtualization Architecture: Nutanix Hyperconverged Infrastructure (HCI) / AHV / ESXi • ITSM & Operations: ServiceNow Ticketing & Incident Management • System Utilities: Windows Performance Monitor (PerfMon), Resource Monitor • Automation & Scripting: Windows PowerShell Scripting, Nutanix, Performance tuning, WSUS Key Responsibilities Role Overview Maintain Windows Server and Nutanix virtual environments, troubleshoot issues, tune performance, and manage tickets using ServiceNow. A day in the life of a Windows Server and Virtualization Engineer • Your primary role would be to ensure effective support, maintenance, performance tuning, and virtualization activities to ensure that our business units are satisfied with the high levels of infrastructure reliability. • You will monitor server infrastructure health, perform basic performance tuning, and handle basic networking configurations to translate internal client operational needs into highly stable system environments. • You will play a key role in identifying server bottlenecks and resolving technical infrastructure issues to provide the right operational data and updates to Technology Lead and Product Manager. • You would be a key contributor to building efficient infrastructure systems. Technical and Professional Requirements: • Provide L1/L2 support for all flavors of Windows Server environments (2012, 2016, 2019, 2022, 2025) including patch management and core services (AD, DNS, DHCP). • Perform foundational Windows Server performance tuning by analyzing event logs, registry optimizations, pagefile allocation, and utilizing tools like PerfMon. • Manage Nutanix Hyperconverged Infrastructure (HCI) including cluster health monitoring, VM provisioning, snapshots, and resource updates. • Diagnose basic networking issues within virtual environments, covering TCP/IP, subnetting, switching, and routing. • Efficiently navigate ServiceNow to own and manage the complete lifecycle of incident, request, and change management tickets. Technical Skills Profile: • Core Infrastructure: Windows Server Administration (All Versions) • Virtualization Architecture: Nutanix Hyperconverged Infrastructure (HCI) / AHV / ESXi • ITSM & Operations: ServiceNow Ticketing & Incident Management • System Utilities: Windows Performance Monitor (PerfMon), Resource Monitor • Automation & Scripting: Windows PowerShell Scripting, Nutanix, Performance tuning, WSUS Skill Requirements Role Overview Maintain Windows Server and Nutanix virtual environments, troubleshoot issues, tune performance, and manage tickets using ServiceNow. A day in the life of a Windows Server and Virtualization Engineer • Your primary role would be to ensure effective support, maintenance, performance tuning, and virtualization activities to ensure that our business units are satisfied with the high levels of infrastructure reliability. • You will monitor server infrastructure health, perform basic performance tuning, and handle basic networking configurations to translate internal client operational needs into highly stable system environments. • You will play a key role in identifying server bottlenecks and resolving technical infrastructure issues to provide the right operational data and updates to Technology Lead and Product Manager. • You would be a key contributor to building efficient infrastructure systems. Technical and Professional Requirements: • Provide L1/L2 support for all flavors of Windows Server environments (2012, 2016, 2019, 2022, 2025) including patch management and core services (AD, DNS, DHCP). • Perform foundational Windows Server performance tuning by analyzing event logs, registry optimizations, pagefile allocation, and utilizing tools like PerfMon. • Manage Nutanix Hyperconverged Infrastructure (HCI) including cluster health monitoring, VM provisioning, snapshots, and resource updates. • Diagnose basic networking issues within virtual environments, covering TCP/IP, subnetting, switching, and routing. • Efficiently navigate ServiceNow to own and manage the complete lifecycle of incident, request, and change management tickets. Technical Skills Profile: • Core Infrastructure: Windows Server Administration (All Versions) • Virtualization Architecture: Nutanix Hyperconverged Infrastructure (HCI) / AHV / ESXi • ITSM & Operations: ServiceNow Ticketing & Incident Management • System Utilities: Windows Performance Monitor (PerfMon), Resource Monitor • Automation & Scripting: Windows PowerShell Scripting, Nutanix, Performance tuning, WSUS Other Requirements Role Overview Maintain Windows Server and Nutanix virtual environments, troubleshoot issues, tune performance, and manage tickets using ServiceNow. A day in the life of a Windows Server and Virtualization Engineer • Your primary role would be to ensure effective support, maintenance, performance tuning, and virtualization activities to ensure that our business units are satisfied with the high levels of infrastructure reliability. • You will monitor server infrastructure health, perform basic performance tuning, and handle basic networking configurations to translate internal client operational needs into highly stable system environments. • You will play a key role in identifying server bottlenecks and resolving technical infrastructure issues to provide the right operational data and updates to Technology Lead and Product Manager. • You would be a key contributor to building efficient infrastructure systems. Technical and Professional Requirements: • Provide L1/L2 support for all flavors of Windows Server environments (2012, 2016, 2019, 2022, 2025) including patch management and core services (AD, DNS, DHCP). • Perform foundational Windows Server performance tuning by analyzing event logs, registry optimizations, pagefile allocation, and utilizing tools like PerfMon. • Manage Nutanix Hyperconverged Infrastructure (HCI) including cluster health monitoring, VM provisioning, snapshots, and resource updates. • Diagnose basic networking issues within virtual environments, covering TCP/IP, subnetting, switching, and routing. • Efficiently navigate ServiceNow to own and manage the complete lifecycle o