Track Lead Veritas NetBackup, Symantec Backup Exec

Job description

The Track Lead for Support & Operations plays a pivotal role in managing operational excellence and driving continuous improvement initiatives. This position is vital for ensuring that client SLAs are met, fostering effective people management, and empowering teams to enhance service delivery. The Track Lead will leverage their expertise in Symantec NetBackup and Backup Exec to implement innovative solutions that align with client needs and organizational objectives. Key Responsibilities 1. Optimize Backup And Recovery Processes Using Symantec Netbackup And Backup Exec, Ensuring Efficient Data Protection And Recovery Strategies That Meet Organizational Goals. 2. Enhance Operational Systems By Integrating Emc Data Domain For Improved Management Reporting And Streamlined Information Flow, Supporting Strategic Organizational Planning. 3. Collaborate With Clients To Understand Their Requirements And Lead The Support Team In Delivering Exceptional Service, Ensuring Alignment With Client Expectations And Slas. 4. Mentor And Guide Project Teams By Establishing Transparent Communication Of Project Goals, Fostering A Culture Of Accountability And Continuous Improvement. 5. Drive Innovation In Process Development By Identifying Opportunities For Improvement Within Existing Workflows, Contributing To Overall Organizational Progress And Efficiency. 6. Provide Tailored Solutions That Address Customer Needs Through Effective Use Of Symantec Technologies, Resulting In Measurable Business Outcomes. Skill Requirements 1. Proficiency In Symantec Netbackup And Symantec Backup Exec, With A Solid Understanding Of Backup And Recovery Best Practices. 2. In-Depth Knowledge Of Emc Data Domain For Data Protection And Operational Efficiency. 3. Strong Problem-Solving Skills With A Focus On Continuous Improvement And Meeting Client Slas. 4. Excellent Leadership And Mentoring Abilities To Empower Teams And Enhance Performance. 5. Effective Communication Skills To Facilitate Transparent Project Management And Client Interaction. Other Requirements 1. Optional But Valuable Certifications: Symantec Certified Specialist (Scs), Emc Data Domain Certified Implementation Engineer Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. • Disclaimer • Privacy Statement • Terms of use • Sitemap • Raise a Grievance • We use cookies on our site. Please read more about cookies policy here. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: • "route" is used for session stickiness • "careerSiteCompanyId" is used to send the request to the correct data center • "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor • "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. Consent to all Functional Cookies Functional Cookies Provider Description Enabled Vimeo Vimeo is a video hosting, sharing, and services platform focused on the delivery of video. Opting out of Vimeo cookies will disable your ability to watch or interact with Vimeo videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider Vimeo YouTube YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider YouTube Advertising Cookies These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies. Consent to all Advertising Cookies Advertising Cookies Provider Description Enabled Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions Consent to cookies from provider GoogleAnalytics Google Tag Manager Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions Consent to cookies from provider GoogleTagManager LinkedIn LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions Consent to cookies from provider LinkedIn