Senior Engineer MS System Center Configuration Manager (SCCM)

Job description

Supports routine endpoint administration, software distribution, and patch compliance across corporate Windows systems Key Responsibilities 1. Patch Management & WSUS Administration • Execute and monitor monthly patching cycles (Patch Tuesday) using MECM integrated with WSUS and Automatic Deployment Rules (ADRs). • Troubleshoot Software Update Point (SUP) sync issues, failed update deployments, and client-side scan/evaluation errors. • Perform regular WSUS database cleanups, decline superseded updates, and maintain index health. 2. Application Packaging & Deployment • Package, test, and deploy software (MSI, EXE, PSADT, Win32) with defined detection methods, dependencies, and supersedence rules. • Manage software distribution, collections, maintenance windows, and compliance monitoring across enterprise desktop and server fleets. 3. Operating System Deployment (OSD) & Image Management • Design, update, and troubleshoot Windows 10/11 Task Sequences, boot images (WinPE), PXE/DHCP configurations, and driver packages. • Support bare-metal builds, in-place upgrades, USMT user-state migrations, and OS refresh cycles. 4. Client Health & Infrastructure Support • Maintain MECM site servers, Distribution Point (DP) content replication, boundary groups, and IIS/WSUS application pools. • Monitor and remediate unhealthy SCCM/MECM client agents (fixing communication, policy fetch, and hardware/software inventory reporting issues). 5. Incident, Escalation & Log Analysis • Deep-dive into client and server log files using CMTrace (AppEnforce.log, WUAHandler.log, CAS.log, SMSTS.log, CCMExec.log) to resolve complex L2/L3 tickets. • Participate in major incident bridges/war rooms to restore compliance and service SLAs. • Script operational routines, health checks, and custom compliance baselines using PowerShell and SQL/WQL queries. Skill Requirements Technical Competencies: o Deep mastery of SCCM / MECM architecture, boundary groups, site roles, and reporting. o Strong knowledge of Windows OS (10/11 & Server), Active Directory (AD), Group Policy (GPO), DNS, and DHCP. o Proficiency in PowerShell scripting and CMTrace log troubleshooting. o Working familiarity with Microsoft Intune, Tenant Attach, and Co-management environments. o Experience with ITSM ticketing platforms (e.g., ServiceNow) under strict SLAs. Other Requirements Preferred Certifications: Microsoft Certified: Endpoint Administrator Associate (MD-102) and ITIL Foundation. Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. • Disclaimer • Privacy Statement • Terms of use • Sitemap • Raise a Grievance • We use cookies on our site. Please read more about cookies policy here. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. 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