Facility Engineer GIT

Job description

Candidates will interface with end users / Customers and other technology experts to troubleshoot operational issues and implement Firewall solutions as required. · To Support Incident / Service Operations Manager in all occurring technical topics. · To ensure normal services are restored as quickly as possible and adverse impact on operations due to incidents in IT environment is minimized. · To operate Firewall & Network Security services, systems and applications. · Monitor all events that occur in the enterprise IT environment to allow normal operations and to detect and escalate exception conditions. · To ensure that Configuration Items (any component that needs to be managed in order to deliver an IT Service) are identified, accounted, reported, verified and audited. Key Responsibilities · Operate Firewall. & Network security infrastructure and monitor system reliability and performance. · Provide operational support for Cisco, Checkpoint, Palo Alto & Fortinet Firewall service. · Configure firewall rules on Check Point, Cisco, Palo Alto & Fortinet platforms. · Perform testing and verification with end users to verify firewall policies work as expected. · Effectively communicates with business customers to troubleshoot connectivity issues. · Respond to unplanned events that adversely affect the network or computing environment. · Operate and maintains security infrastructure, track significant problems, monitor performance, and perform upgrades to hardware and software as required. · Maintains documentation regarding network configurations, operating procedures, and service records relating to network hardware and software. · Acts as subject matter expert for all technical related issues and owns functional escalations until resolution. · Ensure that an up-to-date asset inventory for all technology assets is maintained · To ensure prompt and efficient resolution of incidents, meeting SLA requirements. · Manage and engage with third party suppliers or maintainers as required. · Monitoring and Management of customer solutions including Inventory administration and updates. Skill Requirements · Operate Firewall. & Network security infrastructure and monitor system reliability and performance. · Provide operational support for Cisco, Checkpoint, Palo Alto & Fortinet Firewall service. · Configure firewall rules on Check Point, Cisco, Palo Alto & Fortinet platforms. · Perform testing and verification with end users to verify firewall policies work as expected. · Effectively communicates with business customers to troubleshoot connectivity issues. · Respond to unplanned events that adversely affect the network or computing environment. · Operate and maintains security infrastructure, track significant problems, monitor performance, and perform upgrades to hardware and software as required. · Maintains documentation regarding network configurations, operating procedures, and service records relating to network hardware and software. · Acts as subject matter expert for all technical related issues and owns functional escalations until resolution. · Ensure that an up-to-date asset inventory for all technology assets is maintained · To ensure prompt and efficient resolution of incidents, meeting SLA requirements. · Manage and engage with third party suppliers or maintainers as required. · Monitoring and Management of customer solutions including Inventory administration and updates. Other Requirements Required Experience and Educational Qualification : • 0-2.5 Years • Any Graduate • B Tech, B.I.T, B.Tech Other relevant skills: • Strong communication skills • Ability to multi-task, prioritize, and meet timelines on deliverables • Ability to work in an unsettled environment, and is able to bring in the stability • Good stakeholder & Team Management Skills • Leadership hiring skills • Proficient in MS Office Apply now Information at a Glance Why HCLTech? At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first. HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion. • Disclaimer • Privacy Statement • Terms of use • Sitemap • Raise a Grievance • We use cookies on our site. Please read more about cookies policy here. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. • Opens in a new tab. Copyright © 2026 HCL Technologies Limited Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. 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