Custom Software Engineer

Job description

Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : Kubernetes Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: Seeking a hands-on OpenShift Platform Engineer to support, operate, and continuously improve an enterprise OpenShift platform hosting mission-critical middleware and AI-enabled applications. The role focuses on platform operations, developer enablement, CI/CD integration, environment support, and platform reliability. The successful candidate will work closely with Development, SRE, Infrastructure, Architecture, and Security teams to ensure the platform remains secure, scalable, resilient, and production-ready. Roles & Responsibilities: Perform day-to-day operational support of OpenShift clusters across development, testing, and production environments. Manage OpenShift projects, namespaces, RBAC permissions, resource quotas, secrets, service accounts, routes, and deployment configurations. Support application teams with container onboarding, deployment troubleshooting, performance tuning, and platform best practices. Monitor platform health, capacity, utilization, and availability using enterprise monitoring and observability tools. Investigate and resolve platform-related incidents, deployment failures, and production issues within agreed service levels. Collaborate with SRE, Infrastructure, and Development teams to improve platform reliability, scalability, and operational efficiency. Support and maintain CI/CD pipelines, release processes, and deployment automation frameworks. Implement and enhance automation for recurring operational activities wherever possible. Assist with platform upgrades, patching activities, and validation of new OpenShift features and capabilities. Ensure compliance with enterprise security standards, vulnerability remediation requirements, and operational controls. Participate in root cause analysis, problem management, and continuous service improvement initiatives. Develop and maintain operational documentation, support procedures, and knowledge articles. Support middleware and AI application workloads running on the OpenShift platform. Participate in on-call rotations and provide support during planned maintenance windows and critical production incidents when required. Required Experience & Skills 5+ years of experience in platform engineering, infrastructure support, or container platform administration. Strong hands-on experience with Red Hat OpenShift and Kubernetes. Experience supporting enterprise containerized applications in production environments. Knowledge of Linux administration, shell scripting, and troubleshooting. Experience with CI/CD tools such as Jenkins, GitLab CI/CD, GitHub Actions, or Azure DevOps. Understanding of container technologies including Docker and Podman. Familiarity with monitoring and logging solutions such as Prometheus, Grafana, ELK, Splunk, Dynatrace, or equivalent. Strong understanding of networking concepts, ingress, load balancing, DNS, and security controls within container platforms. Experience working with Git-based source control and deployment workflows. Strong analytical, troubleshooting, and problem-solving skills. Preferred Skills/Additional Information Experience with GitOps tools such as Argo CD or OpenShift GitOps. Exposure to Ansible, Terraform, or Infrastructure-as-Code practices. Experience supporting AI, data processing, or middleware platforms. OpenShift or Kubernetes certifications are advantageous. Experience in highly available, mission-critical enterprise environments. Leverage AI tools (e.g., Copilot) to improve productivity in testing processes. 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. 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