Legal Resource & Enablement Manager

Job description

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team The mission of Global Legal Services (GLS) within the Legal, Compliance, and Corporate Affairs (LCCA) team is to enhance the Legal organization’s support for Workday by focusing on simplicity, speed, scale, and skills, thereby accelerating strategic growth and improving the customer experience. The GLS Center of Excellence (CoE) focuses on developing business strategy for LCCA, leading ground-breaking efforts in process optimization, resourcing, and risk management, and enabling operational efficiencies in technology management and data harmonization. Additionally, this role will support the Compliance & Integrity Team (CIT). CIT’s work spans Workday's core pillars of Responsible AI, integrity and ethics, and privacy and data protection. CIT anticipates integrity and compliance challenges rather than simply reacting to them, and believes that proactive risk mitigation speeds up innovation rather than slowing it down—making integrity a true differentiator for Workday. About the Role As a Legal Resource & Enablement Manager, you will serve as operational support for the CoE by owning the end-to-end maintenance of legal templates and enablement assets. You will also own learning coordination for CIT and serve as the team’s data steward, helping to ensure impact is measurable and learning programs are audit-ready at all times. Key Responsibilities:Template and Resource Management: Coordinate the maintenance and updates of all legal templates. This includes monitoring and assigning the template request queue, replicating changes across templates to ensure synchronous updates, following up with template managers to ensure open requests are addressed, flagging templates for review, and performing User Acceptance Testing (UAT). Template Enablement for Sales and LCCA: Coordinate and assist in the creation of training materials, FAQs, and playbooks that support new CoE transformation efforts or updated template publications. Content Audits: Proactively review the outputs of legal agents, chatbots, and AI solutions to validate that the AI is providing expected and compliant responses. Integrity & Compliance Learning Coordination: Coordinate the end-to-end delivery and operation of global learning initiatives. This includes uploading training content, building audiences and campaigns, fielding technical Learning Management System (LMS) inquiries, troubleshooting LMS issues in partnership with stakeholders, and implementing tracking processes for employee completions. Knowledge Management: Support the lifecycle of self-service resources (guides, FAQs, and enablement hubs) that help Workmates quickly find answers. Partner with regional teams to adapt content and delivery for various time zones, languages, and local regulatory needs. Data, Metrics & Reporting: Pull, organize, and analyze complex datasets from LMS or project management tools. Develop and maintain dashboards and regular reports that translate raw metrics—such as completion rates and engagement levels—into actionable insights for leadership. Audit & Compliance Readiness: Act as a key liaison for internal and external audit teams. Proactively organize and maintain the "source of truth" documentation required to demonstrate that Workday is meeting its regulatory and internal requirements. About You Basic Qualifications8+ years of experience in program management, learning coordination, enablement, or a related field. Other QualificationsLegal Technology & Innovation AI & Data Literacy: A proactive interest in AI solutions. Ability to demonstrate how AI can be applied to data analysis and a willingness to contribute to model development and deployment. Process Optimization: Ability to identify, test, and leverage digital tools to streamline legal operations and drive business efficiency. Legal Contracts or Operations: Experience working in a legal department, particularly with customer contracts, processes, and operations (strongly preferred). Learning Management: Experience administering and coordinating training programs through an LMS (including course setup, tracking, reporting, and ongoing delivery). Comfortable developing comprehensive learning strategies. Data Literacy & Reporting: Strong proficiency in extracting and manipulating data from LMS or Project Management tools. Capable of organizing messy data into clean, executive-ready reports and visualizations. Strategic Problem Solving Audit & Compliance Mindset: Experience working within regulated environments or with audit teams. Understands the critical importance of documentation and can confidently demonstrate completion of requirements through organized evidence and process logs. Program Management: Skilled in the coordinated management of multiple, related programs and initiatives. Experienced in aligning activities across projects and managing interdependencies. Project Management: Experienced in planning, organizing, and managing projects from start to finish—whether launching an enablement hub, rolling out a champion program, or executing a global training series. Knowledge Management: Experience organizing, curating, and sharing information across an organization. Skilled at creating effective self-service resources and implementing knowledge-sharing systems. Pragmatic Risk Management: A creative approach to legal hurdles—balancing "thinking outside the box" with a practical, business-first approach to risk. Agile Methodology: Experience working in agile environments, specifically collaborating with cross-functional teams to meet iterative goals. Communication & Stakeholder Management Requirement Gathering: Strong active listening skills to translate ambiguous business needs into concrete legal and technical requirements. Relationship Building: Proven ability to create and sustain long-term partnerships across the enterprise. Cross-Functional Collaboration: Able to coordinate and align activities, objectives, and strategies across different departments and global regions within Workday. Communication: Skilled in the clear and effective exchange of information through written and verbal channels. Able to adapt your communication style to audiences ranging from individual Workmates to senior leadership. Operational Execution Self-Direction: Ability to manage high-output workloads and multiple competing priorities independently. Adaptability: Thrives in a fast-paced, team-oriented environment where workflows and priorities evolve quickly. Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days